What is mignet assistant service? It is linked to surveys and other pop ups and gets past the stringent pop up blocker setting...it also is in my control panel...any thoughts? Can I get rid of it? Is it needed?

Hi, Please let me know what explorer is used? Is it IE? Where it directed to? I suspect it is a malware. Please use the following tools and boot to Safe Mode to scan the computer. Malicious Software Removal Tool http://www.microsoft.com/security/malwareremove/default.mspx Use Hijackthis to clear file extensions http://free.antivirus.com/hijackthis/ Malwarebytes free version http://www.malwarebytes.org/ Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information. If the mignet assistant service exists, please go to Program and Feature to uninstall uYSp_Lrr7EX. Also you can find it in "%System%\uYSp_Lrr7EX.exe". Best Regards, NikiPlease remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi magman9, It is probably malware. Microsoft has an online scanning tool called safety scanner. You may run this at http://safety.live.com/. In addition, it is recommended to contact Microsoft PCSafety Phone Support directly. The service number is 1-866-PCSAFETY (1-866-727-2338). PCSafety is a toll-free telephone number provided by Microsoft technical support for end-users that assists customers in removing malware infections such as viruses, spyware (including unwanted software), and adware. It also helps customers protect their computers by using Windows Firewall, Windows Defender, and Windows Update. Hope it helps. Styx