Hey all, I have PC with Windows 7 Ultimate on that I use as a media centre. This PC will work for a few weeks no problems, but then after a while I start to get the infamous BSOD - generally with different drivers causing the issue - there is no pattern. Eventually it will get to the point where I cannot even boot windows. My only option at this point is to got to a system restore point from within safe mode. A few times when I have done this I've noticed in the list of restore points, some entries created by windows update. This is a little strange as I have chaned my update settings to notify me, but not to install any updates (this is mainly whilst I've been diagnosing this annoying issue of BSODs). Once again the PC has started to play up and when I look at the list of restore points there is one for 5th Sept at 1:58am. Now I know that I wasn't installing updates at 2am last Sunday so why is Windows doing so if I have disabled it? The entry reads: 05/09/2010 01:58:33 - Windows Update - Critical Update (Please note that I'm in the UK so don't say that the update is from May 9th ;-D ) Any help would be appreciated. Mark

Look into the Update History, which updates ere installed on 5th Sept."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Ah - it was security essentials updates. I don't think that would cause by BSODs though :-S OK - I guess I'll have to start to look at the crtash dumps :-( Thanks for your help Andre.

ok, when you find crash dumps, create a new topic, upload the dmps to your SkyDrive and post a link in your new topic."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Hi Mark, The blue screen issue can be caused by many factors including hardware device driver changes, corruption, third party software, virus, etc. Please understand that to solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. In the meantime, you can refer to the suggestions below to perform some troubleshooting to see if the culprit can be found. You can perform Last Known Good Configuration if the issue first occurred recently. Please unplug all unnecessary devices and then perform the steps below: 1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter. 2. Expand "Sound, video and game controllers". 3. Right click on your sound card and then click "Properties. 4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK. 5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapter are not available to be disabled. Also, you can analyze the small memory dump files yourself. For more information about how to do this, please refer to this knowledge base (KB) article: How to read the small memory dump files that Windows creates for debugging. Sincerely, Linda TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.