Internet cuts out/limited connection every 5 mins - 1 hours :(

Hey everyone this is my first time making a thread here but i am in despret help here.

So what happens is it shows i am connected to the internet but i cant search up anything or do anything with the internet for the next 5mins and it is EXTREMELY annoying when gaming, so alot of help will be appreciated!

(This has started happening since i installed windows 8.1 (it was windows 8)

My Laptop: HP ENVY m6-1207tx Notebook PC

(Please take note that all phones and iPad's work fine for days)

- Jacko :)


  • Edited by TheJacko_ Monday, March 02, 2015 9:06 AM
March 1st, 2015 4:47am

Hello,

Try this fix and see if it helps you:

http://www.kapilarya.com/the-default-gateway-is-not-available

Let us know if this helped you.

Hope this helps, Good luck :)

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March 1st, 2015 5:02am

Did not work, i got this instead :/

i.imgur.com/YffUQUt.png <-- paste into your search bar

:/

March 1st, 2015 5:28am

Okay, this shows that there is no issue from your system's side, instead the network connection is culprit here. Suggest you to check this network connectivity with other devices. If you face same on them too, consult this issue with network operator.

Good luck again :)
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March 1st, 2015 8:38am

Okay, this shows that there is no issue from your system's side, instead the network connection is culprit here. Suggest you to check this network connectivity with other devices. If you face same on them too, consult this issue with network operator.

Good luc
March 1st, 2015 8:23pm

still need some help :c
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March 2nd, 2015 5:30am

Hi,

From your uploaded picture, please follow this article to troubleshoot:

"Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding" error message in Windows 7

http://support.microsoft.com/kb/2779064

Note:It's also applied to Windows 8.1.

March 2nd, 2015 7:34am

Hi,

From your uploaded picture, please follow this article to troubleshoot:

"Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding" error message in Windows 7

[link]

Note:It's also applied to Windows 8.1.

Hey Karen, my computer is not fixed unfortunately but my troubleshooter shows nothing wrong anymore :/

(Please remember that all my iPad's and such work perfectly fine for HOURS)

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March 2nd, 2015 9:05am

Hi,

Would you please take time to check the solution here?

Windows 8.1 Wifi showing "limited" or "No Internet Access"

http://blogs.technet.com/b/dennis_schnell/archive/2013/08/31/windows-8-1-wifi-showing-quot-limitied-quot-or-quot-no-internet-access-quot.aspx

March 5th, 2015 3:53am

Im unsure from your description if you originally connect to the internet, it works fine for a while, then it stops working or if you connect to the internet and it does not work for a short period of time, but then starts working.

If the former, where it works fine for a while and then stops, you may want to check the Power Management tab of your network adapters properties in Device Manager to ensure the system isnt shutting down the adapter for power saving.

If the latter, where it doesnt work for a while and then starts, you may want to check your DNS configuration. If you have multiple DNS servers assigned by DHCP, it could be that the first server is malfunctioning but the second server is working properly. When you attempt to contact a named resource (website), your computer first attempts to use the primary DNS server to resolve the name. Only when the first server times out or fails to resolve the name is the secondary DNS server attempted.

In either scenario, the first step I would recommend is to update the driver for the network adapter.

Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

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March 17th, 2015 2:12pm

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