Internet Explorer 8 (in windows 7 Professional 32 bit), will not save favorites.
I'm running win7 32 bit on an HP Compaq 6710b. I am experiencing two seperate issues: 1. IE8 does not save any URL's to the favorites, when I "Add to Favorite". The favorites folder is empty (does not display any saved URL's). I have copied my favorites folder (saved from a previous version running on XP) to c:\users\<username>\favorites, but IE8 does not reflect anything in the favorites bar. 2. Win7 will not shut down, either when clicking "START" "Shutdown" or when pressing the power button. When doing the aforementioned, a pop-up is displayed saying "Windows Explorer has stopped working" followed by "restarting Windows Explorer". The only way to shut down is by means of a forced shutdown (pressing and holding the power button. I have tried a number suggestions, from opening IE8 as administrator, running registry cleaners and even running the Microsoft Automated Troubleshooting Services.
February 1st, 2011 9:12am

create a new user account with administrative privileges. try using favorites in that one. If still not working then you might need to recover your computer. If it works then try to use advanced system settings to copy the problematic the user profile in another location. After that try to delete and recreate the same user profile. but always back up you original profile to be able to revert the settings. try creating a restore point before anything. -------The shutdown problem---------- try first shutdown -s -t 0 /force then the follwoing... Well you have to find the service or start up application which is preventing windows from shutting down. I suggest you manually create a system restore point before you go on and try troubleshooting the matter, bacause there are many steps back hat you might forget to undo of, and system restore will restore the system and undo the settings. Or you can do a system image. use run to sun msconfig (start-> run or windows key plus the R key type in msconfig, then press enter.) The go to start up tab and uncheck all the applications there.apply the settings and then force your computer to shut down... Power on the computer and then try to shut it down , if it is not working. You have to power it off and when booting up press f8 function key to start it up in safe mode. There try shut it down. if it works then is one of your services/drivers which might prevent windows from shutting down. So if it works in safemode to shut down, then you have take this in steps.If is not working not even in safe mode then, you're out of luck. You might have to reinstall run msconfig again and go to the services tab and there start un-checking the services by any other manufacturer but Microsoft. The apply the settings and try to see if that is working for you. Good luck. Please do not forget to select the best answer if it helps you! The Ultimate computer newbie guide since the discovery of spoon feeding! The Computer Manual dot Com
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February 1st, 2011 5:41pm

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