I have a client that is connected to the network via static and and via DHCP also and keeps getting internet dropouts. The netowkr connectiong symbol in the task manager says its connected to the internet but wbe pages wont display. It is not a network issue as windows xp machines on the same LAN stay connected with no dropoputs. This seems to be a known issue with windows 7 as there are hundreds of forums out there with the issue being reported and discussed. Sadly none of them seem to have a definite solution to resolve the Issue. as you can see from this google search - http://www.google.com.au/#q=windows+7+loses+internet+connectivity&hl=en&prmd=df&ei=zENrTLahDoKgvgOL4t3mDw&start=10&sa=N&fp=1&cad=b Any suggestions you can offer me would be great. Kind Regards Dave

Hi Dave, Typically this is due to a network adapter driver issue. Next would be an older switch or the router firmware needs updating. (Windows 7 compatibility) What is displayed when you go to Start\Control Panel\Network and Internet\Network and Sharing Center and select "see full map" on the Windows 7 machine? Finally, you would then examine specific network adapter settings. Do you need both static and DHCP settings?

Hi Nano, Thanks ill check out the nic drivers and see what comes up, id prefer to use DHCP, just used static to see if it would resolve the issue. Cheers Dave

Hi Nano, I’ve just found that the same seems to be occurring with wireless. I’ve configured a router as a wireless access point and had clients connect to it, again no internet access. Same issue you think? nic driver? Cheers Dave

Hi Dave, That's the first item(the nic) to start with when troubleshooting this issue. Bring the router up to date. I have also seen problems where Windows 7 doesn't like WEP. Use WPA2 if the router has that security option available. Don't forget that many routers need to have WEP disabled and then WPA2 turned on. For the wired nics, Windows Update typically will find the correct driver. You may have to visit the manufacturers' site for the latest wireless nic drivers. Try a Vista version for notebooks if there is no Windows 7 version driver available. Finally, check the modem. Power it off for a minute or so, turn it on, then power on the router, then power on the computers. The network map will tell you if your lan and internet are ok. If you don't get a map, something's not configured right.

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