Installed MS Security Essential - now massive Malware problems - HELP!
Installed MS Security Essential this evening, had to unistall McAfee to do so, now cannot get UPDATE my MS Security essentials virus and spyware & cannot even access McAfee or Norton websites - HELP!! Getting redirects to adult sites etc. Total Novice here, any advise much appreciated. I seem to have opened Pandoras box. Got new MS Service Pack 3 but no help........going round in circles, and also being bombared every 3 mins by a 'you've got virus, click here to clean it up' from some unknown site.1 person needs an answerI do too
January 8th, 2010 1:05am

MS Security Essentials is a good program and has no malware. Either your computer was already badly infected or possibly you didn't download/install the legitimate MS Security Essentials. There is no way for me to know. But your computer is most definitely infected. Go through these general malware removal steps systematically - http://www.elephantboycomputers.com/page2.html#Removing_Malware Include scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista. http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions http://tinyurl.com/yoeru3 - download link and more instructions You can also check to see if there are targeted removal steps for your malware here: Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html Or here: Malwarebytes malware removal guides - http://tinyurl.com/5xrpft When all else fails, get guided help. Choose one of the specialty forums listed at the first link. Register and read its posting FAQ. PLEASE DO NOT POST LOGS IN THE MS FORUMS. If you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop.MS-MVP - Elephant Boy Computers - Don't Panic!
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January 8th, 2010 3:37pm

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