In Event Viewer - SYSTEM log - there are repeated Disk Errors.
Recently, I had someone clean up/repair my computer because I had received a "corrupt profile" message in mid-January.I don't normally monitor the Event Viewer; I was just playing around and stumbled into it once I got my computer back from repair.Given the repeated (and alarming to me) Disk Error log entries, I would like to know whether my computer's continued functioning and memory are in (or may be in) jeopardy.Thank you.
January 27th, 2011 5:31pm

Hi dorphinend, ·What is the complete error that is displayed with the event ID or the error code?·What is the make and model number of the computer? The system log contains events logged by Windows XP system components. For example, the failure of a driver or other system component to load during startup is recorded in the system log. The event types logged by system components are predetermined by Windows XP.To narrow down on the issue I would suggest you to refer the below link and provide us information on the same: How to view and manage event logs in Event Viewer in Windows XP: http://support.microsoft.com/kb/308427 Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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January 28th, 2011 8:23am

Hi, Samhrutha G.These are the Error messages:* Source "disk" with Event "7" (this is a daily message since the first date of the log 1/13/11)* Source "DCOM" with Event "10000"* Source "Tcpip" with Event "4198"* Source "IPNATHLP" with Event "30005" and Event "31008"* Source "Dhcp" with Event "4201" and Event "1002" These are the Warning messages:* Source "Dhcp" with Event "1003"and Event "1007"* Source "bcm4sbxp" with Event "4"* Source "Win32k" with Event "240"* Source "Tcpip" with Event "4226" Signed,dorphinend
January 30th, 2011 4:04pm

Try using these notes to post more intelligible copies of Error reports.Have a look in the System and Application logs in Event Viewer for Errors and Warnings and post copies here. Don't post any from than more than 48 hours ago. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. You will see a button resembling two pages. Click the button and close Event Viewer. This places a copy of the report into your Clipboard. Paste into the body your message. Make sure that this is the first paste after exiting from Event Viewer. Hope this helps, Gerry Cornell
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January 30th, 2011 5:02pm

This will not solve your problem, but is just an FYE for a handy place to look up things you see in the Event Viewer:http://www.eventid.net/Enter your event number and source, then read the comments and links sections, see what it means (or might mean) and perhaps get some ideas about what to do aboutitSome logs such as Security and Internet Explorer may be completely empty or have only a few items. The default settings for XP is not to log all that activity unless you need to troubleshoot some issue in those areas. If you enable the logging for them the logs fill up quickly and could negatively effect your system performance with all the extra (usually unnecessary) activity.If you have Microsoft Office installed, it has its own logs and they may be empty or occasional boring activity or very little activity if there is no problem with your Office applications. This is normal.Not every event is a problem, some are informational messages that things are working okay and some are warnings.Each event is sorted by Date and Time. Errors will have red Xs, Warnings will have yellow !s. Information messages have white is. Not every Error or Warning event means there is a serious issue. Some are excusable at startup time when Windows is booting. Try to find just the events at the date and time around your problem.It is my contention that no event in the Event Viewer should defy reasonable explanation and if I see a red one on my systems, it is an abomination until I figure it out!Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!
January 31st, 2011 8:26am

This will not solve your problem, but is just an FYI for a handy place to look up things you see in the Event Viewer:http://www.eventid.net/Enter your event number and source, then read the comments and links sections, see what it means (or might mean) and perhaps get some ideas about it.It is my contention that no event in the Event Viewer should defy reasonable explanation and if I see a red one on my systems, it is an abomination until I figure it out!Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!
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January 31st, 2011 8:27am

JoseWhat breed is the burro (sorry puppy) going to be <G>? They can cost an arm and a leg!In my book FWIW the motto is "If you don't succeed then try and try again".RegardsGerry Cornell
January 31st, 2011 9:26am

I need to change that from FYI to FYE (For Your Enjoyment).Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!
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January 31st, 2011 11:14am

Hi, Jerry.Here's the "pasted" detail from the Event Viewer's System log:Event Type: ErrorEvent Source: DiskEvent Category: NoneEvent ID: 7Date: 2/1/2011Time: 11:47:35 AMUser: N/AComputer: JENNIFER-054659Description:The device, \Device\Harddisk0\D, has a bad block.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Signed,dorphinend
February 1st, 2011 3:32pm

Run chkdsk to repair the drive.Select Start, Run, type cmd, type chkdsk D: /f/r and press ENTER.Hope this helps, Gerry Cornell
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February 1st, 2011 5:21pm

Hi, Gerry.I'm a bit unclear on the sequence you recommended.After typing "cmd", do I click on "OK" or press enter, or do I just leave a space and then type "chkdsk D: /f/r" and then press enter?orAfter typing "cmd", and clicking OK or pressing enter, do I type "chkdsk D: /f/r" at the blinking cursor showing behind the following: C:(forward slash)Documents and Settings(forward slash)Jennifer1>Thanks for your help.Signed, dorphinend
February 1st, 2011 7:42pm

Select Start, Run, type cmd press ENTER, type chkdsk D: /f /r and press ENTER.Note the spaces as syntax is important. At the end after all 5 stages you will see a report telling you how bad sectors were found. To exit and return to Windows type exit and press ENTER.Chkdsk can take a while to complete. It all depends on how many bad sectors there are to repair and how large the volume or partition is. You may need to be patient Large disks have been known to take hours.http://www.updatexp.com/windows-xp-chkdsk.htmlHope this helps, Gerry Cornell
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February 1st, 2011 8:03pm

After I followed your instruction and pressed ENTER, I received the response: Cannot open volume for direct access.I tried entering same command again and received the same response.
February 1st, 2011 8:38pm

Do you have the SP3 update for Windows XP installed? Is Windows XP the only operating sysystem installed on the computer?Select Start, Control Panel, Administrative Tools, Computer Management, Disk Management, Storage. What is volume D? How is it described?What anti-virus software are you running? Temporarily disable it and try chkdsk again.http://support.microsoft.com/kb/555484/en-usAre you using any Disk Monitoring Tools? Acronis True Image perhaps?Hope this helps, Gerry Cornell
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February 2nd, 2011 4:05am

Thanks, Gerry. I'm slowly plodding through this.Yes, System Properties show that I have SP3. I believe that Windows XP is the only operating system installed on the computer.I tried the: Start - Control Panel - Admin Tools - Computer Mgmt - Disk Mgmt.For volume D, I see the following (and it's all in a completely grayed-out area): CD-ROM 0DVD (D:)No Media The anti-virus running now is Microsoft Security Essentials, installed recently by the computer tech whom I had work on my computer. I don't believe there is any other anti-virus software running. I will disable it now and then try chkdsk again.How do I find out whether or not I'm using any Disk Monitoring Tools?Signed, dorphinend
February 3rd, 2011 1:14pm

I disabled Microsoft Security Essentials and I tried chkdsk again. I got the same message "Cannot open volume for direct access."Signed, dorphinend
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February 3rd, 2011 1:31pm

Hi, Gerry.Also, would you please confirm which is correct (since you used both in earlier responses):chkdsk D: /f/rorchkdsk D: /f /r Thanks.
February 3rd, 2011 1:48pm

What you are now saying suggests to me that you have a DVD with a bad block. Do you use many DVD disks. Do you have any idea which one it is? What is on the disk?You cannot realistically repair disks. Depending on what is on the disk they are best dumped in the bin. I suppose you might copy the contents to another disk. Hope this helps, Gerry Cornell
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February 3rd, 2011 1:49pm

In late December, I was using CD disks for recording. I recall placing one music CD onto the pop out tray for the disk drive, and did not realize, until it was too late, that I did not have it placed "just so" and tried closing the tray. Well, things got stuck/jammed, but I was able to get the CD out and the tray still pops out when I press the button. Could this mis-act have done some physical damage to the disk drive?And just to be sure I ran the correct command, please, what is the correct "spacing":chkdsk D: /f/rorchkdsk D: /f /rThanks.dorphinend
February 3rd, 2011 3:22pm

I do not think I would use chkdsk on a cd drive.The best thing to do would be to check Event Viewer after accessing a CD to see whether any bad blocks are reported.Did you manage to retrieve the CD without damaging the CD? I have known a CD and a DVD literally explode in the drive. That usually means you need a new drive.Hope this helps, Gerry Cornell
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February 3rd, 2011 4:15pm

Gerry,I'm a bit confused now.Isn't the "D" drive what plays and records cds and dvds? If the "D" drive does play and record cds and dvds, why would you now say that you "would not use chkdsk on a cd drive"?And again - what is the correct syntax for your earlier recommendation in running chkdsk? Is there a space between "/f" and "/r", or not?I inserted a CD that I had previously burned into the CD/DVD drive. It played fine, although there was an intermittent 'noise' coming from the computer's operation while the CD was playing. Meanwhile, I checked the Event Viewer - no concurrent Error message.Yes, I did retrieve that "stuck" CD without (apparently) damaging it. Thanks for asking.
February 3rd, 2011 5:57pm

Hi, Jose.So the default setting in Windows XP is not to log all the activity in the Event Log. I do not know how to either 'enable' or 'disable' the logging of all the activity. And yet the Event Log currently shows the following:Application log with 2380 events (info, warnings and errors), dating back to 9/20/2010;Security log with 1904 events (successes and failures), dating back to 1/23/2011;System log with 2179 events (info, warnings and errors), dating back to 1/14/2011 (the date I got my "repaired" computer back from a technician);Internet Explorer log says there are no events. Would you be able to advise me how to determine whether or not my Windows XP is at the "default" setting?Thanks.Signed, dorphinend
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February 3rd, 2011 6:48pm

Chkdsk is a utility to check NTFS and FAT formatted disks. A CD or DVD is formatted with a different file structurehttp://vlaurie.com/computers2/Articles/chkdsk.htmHope this helps, Gerry Cornell
February 3rd, 2011 7:06pm

If you were to ask me to help increase your system performance, part of my effort would be to check your event logging and disable any Security Log and Internet Explorer auditing. Sometimes folks turn all this logging stuff on because they think they have some problem to troubleshoot and and forget to turn it off later. Unless you are troubleshooting a specific problem, those two logs are not usually helpful.It is not a terrible burden, but I measure performance in fractions of seconds so if I can turn off something I am unlikely to ever use or need, I will turn it off. Any extra I/O on a system is going to slow you down. If I need to know about Security later or think my computer is somehow being attacked from the outside, I can turn it back on... so I would disable that.To do that, you need to be in the Administrative Tools, Local Security Policy.You can get to the Local Security Policy settings through Control Panel, Administrative Tools, or a shortcut is to click Start, Run and in the box enter:secpol.mscClick OK to open the Local Security Settings applet.Expand Local Policies (click the plus sign) and look at the Audit Policy settings.You want all the Audit Policy options to be set to "No Auditing", so double click each Policy and uncheck the Success/Failure boxes for each Policy and Apply the changes so all the Policies are set to "No Auditing".Then you can clear your Event Viewer Security log if it is your desire and reboot the system and make sure the changes "stick" and the Event Viewer log is empty (mine is empty).I would also leave your Internet Explorer logging turned off (as it is). That will really bog folks down when they think they are having some Internet problem, just enable all the logging! That is not really a good idea...You will always accumulate some events in the Application and System logs and those are usually okay. Most should be informational messages (with the white 'i's).Warnings are yellow exclamation marks.Errors are red 'X's.Not every Error or Warning event means there is a serious issue. Some are excusable at startup time when Windows is booting. I can't stand errors and always want zero errors so if you see a lot of red ones or want to figure them out, you can post them up (it looks like you know how to do that). Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!
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February 3rd, 2011 7:44pm

If you were to ask me to help increase your system performance, part of my effort would be to check your event logging and disable any Security Log and Internet Explorer auditing. Sometimes folks turn all this logging stuff on and forget to turn it off later. Unless you are troubleshooting a specific problem, those two logs are not usually helpful.It is not a terrible burden, but I measure performance in fractions of seconds so if I can turn off something I am unlikely to ever use or need, I will turn it off. Any extra I/O on a system is going to slow you down. If I need to know about Security later or think my computer is somehow being attacked from the outside, I can turn it back on... so I would disable that.To do that, you need to be in the Administrative Tools, Local Security Policy.You can get to the Local Security Policy settings through Control Panel, Administrative Tools, or a shortcut is to click Start, Run and in the box enter:secpol.mscClick OK to open the Local Security Settings applet.Expand Local Policies (click the plus sign) and look at the Audit Policy settings.You want all the Audit Policy options to be set to "No Auditing", so double click each Policy and uncheck the Success/Failure boxes for each Policy and Apply the changes so all the Policies are set to "No Auditing".Then you can clear your Event Viewer Security log if it is your desire and reboot the system and make sure the changes "stick" and the Event Viewer log is empty (mine is empty).I would also leave your Internet Explorer logging turned off (as it is). That will really bog folks down when they think they are having some Internet problem, just enable all the logging! That is not really a good idea...You will always accumulate some events in the Application and System logs and those are usually okay. Most should be informational messages (with the white 'i's).Warnings are yellow exclamation marks.Errors are red 'X's.Not every Error or Warning event means there is a serious issue. Some are excusable at startup time when Windows is booting. I can't stand errors and always want zero errors so if you see a lot of red ones or want to figure them out, you can post them up (it looks like you know how to do that). Do, or do not. There is no try.I decided to save up points for a new puppy instead of a pony!
February 3rd, 2011 7:45pm

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