Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem 1 person needs an answerI do too

Go through these general malware removal steps systematically:http://www.elephantboycomputers.com/page2.html#Removing_MalwareInclude scanning with David Lipman's Multi_AV and follow instructions to do all scans in Safe Mode. Please see the special Notes regarding using Multi_AV in Vista and Windows 7.http://www.elephantboycomputers.com/page2.html#Multi-AV - instructionshttp://tinyurl.com/yoeru3 - download link and more instructionsYou can also check to see if there are targeted removal steps for your malware here:Bleeping Computer removal how-to's - http://www.bleepingcomputer.com/forums/forum55.html Or here: Malwarebytes malware removal guides - http://tinyurl.com/5xrpft When all else fails, get guided help. There are many malware removal forums. Here are just a few where you can find MS MVPs and other trained analysts. Choose one of them, register, read its posting FAQ, follow the forum's directions. PLEASE DO NOT POST LOGS IN THE MS FORUMS.ASAP Member Forums Providing Log Analysis:Atribune.orgMalwareBytes SpywareInfo ForumTechMonkeysWhatTheTechNon-ASAP Member Forums Providing Log Analysis:Aumha.orgBleepingComputerDSL ReportsGeeks To GoSafer-NetworkingIf you can't do the work yourself (and there is no shame in admitting this isn't your cup of tea), take the machine to a professional computer repair shop (not your local equivalent of BigComputerStore/GeekSquad). Please be aware that not all local shops are skilled at removing malware and even if they are, your computer may be so infested that Windows will need to be clean-installed. If possible, have all your data backed up before you take the machine into a shop.MS-MVP - Elephant Boy Computers - Don't Panic!

Use internet explorer and login to:http://onecare.live.com/site/en-us/default.htmAnd run full system scan and allow popup and ActiveX, when it ask.At the end of scan if something detect, it will remove it.