I NEED real answers for two different machines and two different issues! I did reinstall (that is a f****** pain!!!!) win 7 on my laptop but I am still suffering from the loss!!!! YOU (MICROSOFT) have to reinvent customer service if you want to survive in this environment!!!!! I have been considering buying an APPLE machine, but in reality back in my day, (even though it my first computer it was all IBM centric)! I was (as a programmer) able to crack all of their C code! I'm so angry at the responses I do see for problems that are simiilair to mine (most all of them have presented the answers to the questions before they are asked, but the "EXPERT answers" ask them the questions that they have already aswered to!!! IS THAT WHAT THEY TEACH YOU IN ORIENTATION????>?> That SUCKS BIG TIME! We never gety a dirrect answer but I am one that will fight your companies to give us back our consumer rights! (BTW I HAVE VERY GOOG ANTIVIRUS SOFTWARE and not surprisingly, MS does not even recognize it!!! That is BS because it is one of the best!!! YOU can sat FU to the individual if u find it nessacerly but you are exceeding acceptable limits and you will PAY!!!!! nYOU also need to add the ability to spell check to you BAD website!

Please read: Suggestions for asking a question on help forums and then compose your specific question, post it and we'll go from there.Carey Frisch

One additional advice: Calm to average or subaverage level before you place question here, because of the emotional attitude could erase any of your rational reasoning. We are trying here to solve real technical problems based on description that allow for full undestanding, what is the meritus of your problem. Explanation: Majority of people who take part in answers here are not Microsoft employees and are not involved in internal processes of Microsoft. Contact your local Microsoft representative and redirect all complaints to him or her. Thank you for understanding Milos