Hello everybody! About a year ago my family purchased a desktop from cyberpower.com and it has been working pretty well. We recently have been getting several blue screen errors while using it. For example, sometimes while logging off so I can change users I get this error. Also, while playing a game such as World of Warcraft the computer has frozen, then goes to a blue screen. Here are the details of the error, please help! Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional information about the problem: BCCode: 1000007e BCP1: C0000005 BCP2: E2EEFC50 BCP3: BDD85A4C BCP4: BDD85630 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\082012-25318-01.dmp C:\Users\Jackson\AppData\Local\Temp\WER-98218-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Hi, Regarding the BSOD error code 1000007e, you can refer to Bug Check 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M. To check the this issue, please locate the dump file in the \Windows\Minidump folder and upload it so that we can analyze it. Before we could get your Minidump files, you can check following: 1. Update the BIOS and chipset 2. Test the issue in Safe Mode 4. Update all the drivers Hope this helps. Vincent Wang TechNet Community Support

Hi, Regarding the BSOD error code 1000007e, you can refer to Bug Check 0x1000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M. To check the this issue, please locate the dump file in the \Windows\Minidump folder and upload it so that we can analyze it. Before we could get your Minidump files, you can check following: 1. Update the BIOS and chipset 2. Test the issue in Safe Mode 4. Update all the drivers Hope this helps. Vincent Wang TechNet Community Support