I need help getting online.
My laptop runs Windows XP and I use an Ativa wireless router to connect to the internet. Starting 2 weeks ago when I try to connect, msn.com either connects and looks wierd saying that javascript needs to be enabled, or the available networks give me a message that it cannot find a certificate and won't let me connect. What can I do?1 person needs an answerI do too
October 26th, 2009 10:50pm

Hi Mike Huettl, Thanks for posting. Please try the following to see if you are infected in any way. Microsoft Security Essentials Microsoft Security Essentials provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software. http://www.microsoft.com/Security_Essentials/ Microsoft Windows Malicious Removal Tool This tool checks your computer for infection by specific, prevalent malicious software (including Blaster, Sasser, and Mydoom) and helps to remove the infection if it is found. Microsoft will release an updated version of this tool on the second Tuesday of each month. http://www.microsoft.com/downloads/details.aspx?FamilyID=ad724ae0-e72d-4f54-9ab3-75b8eb148356&displayLang=en SuperAntiSpyware SUPERAntiSpyware Free Edition is 100% Free and will detect and remove thousands of Spyware, Adware, Malware, Trojans, KeyLoggers, Dialers, Hi-Jackers, and Worms. http://www.superantispyware.com/download.html Malware Bytes Anti-malware (Freeware) http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html Trend Micro HouseCall - Free Online Virus and Spyware Scan - HouseCall is a free online virus scanner offered by Trend Micro, which checks whether a computer has been infected by viruses, spyware, or other malware.HouseCall performs additional security checks to identify and fix vulnerabilities to prevent reinfection. http://housecall.trendmicro.com/ Hope this helps! Post back and let us know if this gets you resolved. Shawn - Support Engineer - MCP, MCDST Microsoft Answers Support Engineer Visit our Microsoft Answers Feedback Forum and let us know what you think
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October 30th, 2009 6:49pm

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