I was told not to use the Advanced Startup under Recovery more than once by the 2nd level tech. However I felt that I had nothing to loose. So I clicked on it which sent me to 2 pages menu options. On the second page was an option to change the UEFI Settings. So I tried that and sure enough I was taken to what would have been the F12 to change the Boot options. From there I can setup a boot option for the DVD install. I went through the rest of the options and found that in large bold white letters was "Intel Storage Controller" so I clicked on that. I can see both drive and am given the option to setup RAID 0 or 1. I don't want to do this. However I think if I set up the Intel Smart Response under Performance to enable acceleration and configure the m-ssd cache the way I would normally do.  This would then begin to use the m-ssd.  My concern before this was if I needed to reformat or install another OS I always have to come back to the Intel RST and use the option to reset the drives in order to disconnect this link.  Now that I know that I have access to it from within the PC Settings under Advanced Startup I believe that I must be able to reset the drives from this area. Is this the proper way to preform the task that I requested help with?

If so then I also believe I would also be able to run the reinstall of Windows 8.1 Pro from within the GUI.  Please let me know if I am on the right track. 

Thank you for your time.

F

Hi virgoheart,

" Now that I know that I have access to it from within the PC Settings under Advanced Startup I believe that I must be able to reset the drives from this area. Is this the proper way to preform the task that I requested help with?"

I am not quite sure what is the main question here.
As far as I know,there are two options here.One is "Refresh" and the other one is "Reset".Both of them are playing the same role as the options in the Windows Recovery environment.
The refreshing option will reinstall the Windows but it will keep the personal files and it won`t change our settings.The resetting options  will reinstall Windows but deletes your files, settings, and appsexcept for the apps that came with your PC.Both of them will ask for an installation media.
Here are links for reference:
How to refresh, reset, or restore your PC
http://windows.microsoft.com/en-HK/windows-8/restore-refresh-reset-pc

We can get an installation media here.

Create installation media for Windows 8.1

http://windows.microsoft.com/en-HK/windows-8/create-reset-refresh-media

Best regards

Actually is would have been best if I edited my first question.  That would have made this post make more since.

I fixed the problems.  I had already updated the BIOs and all the device drivers, and removed any additional software that would have caused problems. then I ran the downloaded Full Version of Windows 8.1 Pro as the Support Tech had advised. However as most of you have noticed and I have read the posts regarding the dism.log. We can not run from the problems that Windows update causes by downloading Windows 8.1 as and update. Microsoft may think it is an update but I have yet to see XP, Vista or Windows 7 Service Packs create a $Windows~BT. This is usually done when you run an in-system upgrade and after the reinstall. After the system is restarted you get Windows.old folder.  So the dism.logs that are being destroyed are valid points that Microsoft needs to address. Running the Full Install of Windows 8.1 from within the GUI off the desktop is not a good practice either.  You are not able to delete any partitions so what ever mess is on C:Drive only gets worse.  (One problem that I haven't seen in your post is that on my system after the install from within Windows was done I had 8 Partitions. Clearly this was not a good install).

I did find that I was able to download and ISO and Go into  Advanced Startup. After the system restarts you are given several options.  One is to change the boot order, Recover from the Factory software, go into safemode, as well as the ability to access Intel RST. Which is important if you have a drive set to cache and you need to reset it before a reinstall.  From here I was able to change the Boot settings and have it boot from my ISO DVD.  I was able to go to advance options during the install and delete all the partitions including the one that had Windows 8.1 installed on it. So now I had a clean hard drive and was able to run a clean install.  Most of the device drivers were installed with Windows 8.1 which was very helpful.  I haven't had any problems since the clean install except learning my way around the New OS.