I just reinstalled the windows 7 but i cant access to the files..
I just reinstalled windows 7. After everything is done, i tried to import the favorite for the firefox. It says I dont have the permission to access the file. The name of the files that I have problems with shows green and the others are black. Are they encrypted from the previous windows copy? How do I gain the access again? Please help.
July 10th, 2010 11:52pm

Hi, Have you encrypted the favorites via EFS? Can you manually access the green files? This issue can occur if the file is encrypted via EFS or you do not have permission to access it. To troubleshoot the issue, I suggest you refer to the following article to take ownership of the files. Take Ownership of a File or Folder If the folder still cannot be accessed, it can occur if the files are protected by EFS and you need get the Encrypting File System (EFS) certificate to open the files. For more information about EFS, please access the link below: What is Encrypting File System (EFS)? However, if there is no EFS certificate, I’m afraid that you will not access the favorite again. Thanks, NovakPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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July 12th, 2010 5:04am

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