I just did a system restore, but when it starts up again, it freezes on the welcome screen.
Did a system restore on XP professional, chose the date and went thru the whole process. When the system restarted, I proceeded to log in but the computer freezes at the welcome screen. It states my personal settings are loading but it will not go any further. Not sure how long this process takes but I have been waiting for a while now. Any help would be greatly appreciated.Thanks,Daniel
December 9th, 2010 1:08am

Hi Dsanc23, ·Do you have another user account on the computer? If you have another user account try booting to the computer using that user account and check the results. If you do not have then boo the computer in safe mode1. Check if the issue persists in safe mode, to boot the computer in safe mode.a. Restart the computer and press and hold F8 key (Press and hold f8 key before the windows logo)b. From the advanced boot option select ‘Safe mode’. 2. From safe mode boot the computer with default user account. Let us know the result of the steps. Regards:Samhrutha G S - Microsoft Support.Visit ourMicrosoft Answers Feedback Forum and let us know what you think.
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December 9th, 2010 5:57am

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