I hope this is the right forum. Loads of issues.
Ok, I apologize if this is the wrong forum to post in, but I got confused with that. Anyway... My problem is this: My computer takes exactly (I've timed it) to get from the screen where it says "boot from cd/dvd" or something similar (the last thing it's supposed to say) until it brings me to my login screen (I have my computer password locked even though there's only one user account) but it takes about 13 1/2 minutes to bring me to the windows 7 flag. In between this is a black screen (but a lit black screen, so you know it's connected to the monitor). I don't remember what was going on when this started, I was very very busy with school and it was months ago (I know, took me long enough to seek help, but school was more important!) I looked it up online and saw that I should check the event viewer. It's got quite a few errors going on during its loading time. like TONS saying the device has a bad block (the hard drive) and the eventlog encountered an error (res= 23). Another issue is that it'll overheat, what overheats exactly I don't know, either the hd or the graphics card I'm guessing, since they are much hotter (and nearly burned my hand when I decided to be reckless and touch the graphics card) than anything else in the computer. I can tell it's bad though, because if the computer freezes (as has been getting worse and worse) then you can't just turn it off and then on, you have to let it cool down otherwise the screen lights up with little pixels of color (but seriously, only maybe 5 random pixels on average. Enough to tell something's weird) and it won't start. Can anyone help me? I'm really sorry again if this is the wrong forum, I don't know what to do! If anyone can give me even a little bit of advice I'll greatly appreciate it! I will not buy software to fix this, but I will buy hardware to do so if that's what needs to happen. I'm between beginner and intermediate with computers, so I apologize if you say something and I don't understand. Thanks so much for reading and if you help!! Please have a great day and may your computer be better off than mine xD
July 4th, 2012 5:41pm

If the Event Viewer reports errors related to bad blocks, the first thing to do is performing a check of the disk's file system: open a command prompt window and run the command chkdsk /f /r You may receive a message saying that the disk check will be scheduled for the next boot, since a full disk integrity check cannot be executed while the operating system is running. Overheat: you have to clean the inside of the PC to remove every single piece of dust. I also suggest you to use a software like Hardware Monitor (that you can download for free from http://www.cpuid.com/softwares/hwmonitor.html) to have a real time check of the system's temperature. I also suggest you to perform a full antivirus/antispyware scan of your system to verify that it is completely malware free: such a software can heavily slow down your system. The final step is logging the Windows boot process: download and run Process Monitor (http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx), select "Enable Boot Logging" from the options menu to get a complete trace of the system's activities during the startup phase (read the program's documentation to know more about this feature); you can also download and run Autoruns (http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx) to get a complete list of all the programs and services loaded and executed at the system boot, thus being able to decide whether to turn off or completely remove some of them. Bye.Luigi Bruno
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July 4th, 2012 6:01pm

Thanks for the response :) I do the first three tasks rather often (I have learned that dust is at the root of so many computer issues) but haven't done them within the past week, so maybe another try will do it. As for the programs, thank you for referring me to them! I will try all of this out now and let you know if anything changes. Thanks again!
July 4th, 2012 6:13pm

Hi, boot from cd/dvd due to you set BIOS to boot from cd/dvd, you can try to disable this option from the BIOS and select boot from your hard disk. For you long time to login Windows 7, you can also try to a clean boot mode to trouble shooting your problem. Also, for overheats issues, you can followed Luigis suggestion to try. Anyway, you would be much interested in the topic how to optimize Windows 7 for better performance. Here is the link: http://windows.microsoft.com/en-US/windows7/Optimize-Windows-7-for-better-performance
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July 6th, 2012 4:52am

Ok. Tried everything Luigi Bruno recommended, no dice. (Which, sorry it took so long to do, my brothers kept turning off the virus scan, so I had to yell at them and start over) Still takes forever to load up and it has shut off at least once. By the way, the computer is quite fast after it's loaded up. I can get to this site quickly, or view a youtube video, etc. But it shuts off when my brothers play that game after a few hours (which is roblox if it helps) and it never used to do that, plus it still takes 14 minutes to load. Is there any other information I should provide? I am afraid to try to boot from hard disk, as this computer was custom made and I trust the person who made it to have done it that way for a reason, but unfortunately they are not available to help fix it, so I'm unsure as to what to do. Also, I do not have the original disk or a backup disk, so I can't do anything that requires one right now. I will check out the link, but as my computer is fast, I don't think it'll be the fix I'm looking for. But, I won't know unless I try right? I'll reply if it helps at all, but if I don't reply it's because it didn't work and I don't want to get in trouble for overposting. Thanks! :) EDIT: Also of note, in my startup programs I have only 7 selected, and I know what each of them are (with the exception of microsoft intellipoint. don't know what that is, but it's microsoft) and trust them.
July 6th, 2012 5:03pm

Ok, an update!! Got in contact with the person who put the computer and we're figuring it out. So far we've confirmed that the hard drive is damaged, but may be fixable. Also, the temperature of the computer is skyrocketing, so that's another problem. Will update once it's fixed, hopefully won't have to replace the hard drive, but will have to replace a fan.
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July 16th, 2012 10:36am

Hi, For the device problem, i suggest you can post issues to related hardware forum.
July 17th, 2012 4:08am

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