I have malware called Virsus Protector on my Labtop that runs Window XP.  I am not able to go to safe mode to remove it and it does not allow me to open the task manager.  My labtop is completely shut down.  Please help
Remember - This is a public forum so never post private information such as email or phone numbers! Ideas: Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem 1 person needs an answerI do too
March 31st, 2010 6:53pm

If you can not boot into normal Windows mode or either of the Safe Mode options, then the only recourse is to: 1) Boot with a CD and disinfect from the CD: Avira AntiVir Rescue System , How to create a BitDefender Rescue CD , or Kaspersky Rescue Disk 2) Pull the Hard Drive and install it as a slave so that it can be scanned when it's not booted to Windows 3) Reformat the Hard Drive and reinstall XP Here's a guide for cleaning Virus Protector: Remove Virus Protector (Uninstall Guide)MowGreen Update Services - Consumer Security
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March 31st, 2010 8:51pm

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