Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1033 Additional information about the problem: BCCode: 116 BCP1: FFFFFA80031794E0 BCP2: FFFFF88004E48CB0 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 Files that help describe the problem: C:\Windows\Minidump\082312-18532-01.dmp C:\Users\zizi\AppData\Local\Temp\WER-43680-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Hi, Please avoid duplicate thread. Please continue with old thread Thanks for your understanding. Best Regards,Mohammed Imtiyaz Ali

We would need the .dmp file.MCITP Windows 7 Enterprise Administrator

Hi, I would suggest you to update the drivers for your graphis card, here are the steps: 1. Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update. 2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer. 3. If there are any available updates, click the link in the box under Windows Update to see more information about each update. Each type of update might include drivers. 4. On the Select the updates you want to install page, look for updates for your hardware devices, select the check box for each driver that you want to install, and then click OK. There might not be any driver updates available. 5. On the Windows Update page, click Install updates If you're prompted for an administrator password or confirmation, type the password or provide confirmation. http://windows.microsoft.com/en-US/windows7/What-to-do-when-a-device-isnt-installed-properly If you cannot find the drivers, then go to manufacturers website download the latest drivers and install. For more information on the issue, refer this link: http://social.answers.microsoft.com/Forums/en-US/vistaperformance/thread/6940c7ff-64e7-48fd-8101-239abd5678a0 Please respond back for the status on the issue and let us know if you have any issues. Thanks and Regards, Mohammed Imtiyaz Ali

Hi, Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site? The following link has information on using Windows Live SkyDrive: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Similar Thread Blue Screen Driver Power State Failure Windows 7 Hope this help you.Your Name TechNet Community Support

Hi All, I uploaded my Minidump file with this link in public share with the name (ziad yassin's sky drive), so, as usual help me. https://skydrive.live.com/?lc=1033#cid=9F4BD8721D271B33&id=9F4BD8721D271B33%21105

Hi, Check this thread for information on using BlueScreenView, MyEventViewer and other methods to troubleshoot BlueScreens - top 3 replies. http://social.answers.microsoft.com/Forums/en-US/w7repair/thread/c675b7b8-795f-474d-a1c4-6b77b3fcd990 ------------------------------------------------------------ References to Vista also apply to Windows 7. Have you updated your display/video or other major drivers lately - check in Control Panel - Windows Updates to see if a driver has been loaded there. Use the generic troubleshooter below and when you get to the driver section use the methods in the next message and then return to the troubleshooter as needed. In rare cases the antivirus/antispyware/security programs can cause this error. Also check with System Maker and Video/Display adapter's Support as there could be known issues - also check in their forums. BCCode : 116 0x00000116 The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed. BCCode: 116 0x00000116 <-- read this http://www.faultwire.com/solutions-fatal_error/Attempt-to-reset-the-display-driver-and-recover-from-0x00000116-*1275.html -------------------------------------------------------------------------------- The inclusion the 116 error code in the troubleshooter is only coincidence and holds no specific meaning (other than driver caused bluescreens do occur with some frequency). Look in the Event Viewer to see if anything is reported about those. http://www.computerperformance.co.uk/vista/vista_event_viewer.htm MyEventViewer - Free - a simple alternative to the standard event viewer of Windows. TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file. http://www.nirsoft.net/utils/my_event_viewer.html ------------------------------------------------------------------------- Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen info that would help. Such as the BCC and the other 4 entries on the lower left. And any other error information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages. As examples : BCCode: 116 BCP1: 87BC9510 BCP2: 8C013D80 BCP3: 00000000 BCP4: 00000002 or in this format : Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo) tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000 This is an excellent tool for posting Blue Screen Error Information BlueScreenView scans all your minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table - Free http://www.nirsoft.net/utils/blue_screen_view.html Many BlueScreens are caused by old or corrupted drivers, especially video drivers however there are other causes. You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or Recovery Options if your system has that installed by the maker. How to Boot to the System Recovery Options in Windows 7 http://www.sevenforums.com/tutorials/668-system-recovery-options.html You can try a System Restore back to a point before the problem started if there is one. How to Do a System Restore in Windows 7 http://www.sevenforums.com/tutorials/700-system-restore.html ------------------------------------------------------------------------- Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN Enter this at the prompt - sfc /scannow How to Repair Windows 7 System Files with System File Checker http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista cbs.log (and Windows 7) http://support.microsoft.com/kb/928228 The log might give you the answer if there was a corrupted driver. (Does not tell all the possible driver issues). Also run CheckDisk so we can rule out corruption as much as possible. How to Run Check Disk at Startup in Windows 7 http://www.sevenforums.com/tutorials/433-disk-check.html ------------------------------------------------------------------------- Often updating drivers will help, usually Video, Sound, Network Card (NIC), WiFi, 3rd party keyboard and mouse, as well as other major device drivers. Manually look at manufacturer's sites for drivers - and Device Maker's sites. http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm Installing and updating drivers in Windows 7 (updating drivers manually using the methods above is preferred to ensure the latest drivers from System maker and Device makers are found) http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html How To Disable Automatic Driver Installation In Windows Vista - Drivers http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/ http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx ------------------------------------------------------------------------- How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly http://support.microsoft.com/kb/958233 Troubleshooting Vista Blue Screen, STOP Errors (and Windows 7) http://www.chicagotech.net/vista/vistabluescreen.htm Understanding and Decoding BSOD (blue screen of death) Messages http://www.taranfx.com/blog/?p=692 Windows - Troubleshooting Blue Screen Errors http://kb.wisc.edu/page.php?id=7033 ------------------------------------------------------------------------- In some cases this might be required. StartUp Repair from Recovery Options or Windows 7 disk How to Run a Startup Repair in Windows 7 http://www.sevenforums.com/tutorials/681-startup-repair.html How to Boot to the System Recovery Options in Windows 7 http://www.sevenforums.com/tutorials/668-system-recovery-options.html How to Create a Windows 7 System Repair Disc http://www.sevenforums.com/tutorials/2083-system-repair-disc-create.html How to Do a Repair Install to Fix Windows 7 http://www.sevenforums.com/tutorials/3413-repair-install.html Hope this helps.Mohammed Imtiyaz Ali

Adding on other's advise, have you try running memtest or windows memory diagnostic to ensure the problem has nothing to do with the ram? Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.