I cannot get my windows vista premuim to shut down, I have checked the power setting to default, I cannot update the bios as the computer will not shutdown and reboot.
My laptop computer running windows vista premium will not shutdown.1 person needs an answerI do too
July 28th, 2010 10:44pm

Shutdown issues are generally caused by a program and/or process that is refusing to exit gracefully. The program and/or process can be from malware or can be legitimate (such as an invasive antivirus like Norton or McAfee). If you are using a Norton or McAfee product, uninstall it and replace with a better program such as NOD32, Kasperksy, or Avast (free). The Windows Firewall is adequate for most people. Shutdown issues can also be caused by old/poorly written drivers so make sure all drivers are updated, particularly on Windows Vista and Windows 7.A.The first step is always to make sure your computer is virus/malware free.http://www.elephantboycomputers.com/page2.html#Removing_MalwareB. If the computer is virus/malware-free, drivers are current, and no Norton or McAfee programs are installed, then do clean-boot troubleshooting to see which program/process is the culprit:How to perform a clean boot in Vista and XP - http://support.microsoft.com/kb/331796 How to perform a clean boot in Windows Vista or Windows 7 - http://support.microsoft.com/kb/929135 C. If you need more information, here is an excellent shutdown troubleshooter - http://www.aumha.org/win5/a/shtdwnxp.htm Standard caveat: If troubleshooting the issue is too difficult - and there is absolutely no shame in admitting this isn't your cup of tea - take the machine to a computer repair shop. This will not be your local BigComputerStore/GeekSquad type of place. Get recommendations from family, friends, colleagues.Further questions about Vista should be posted to one of the Vista forums. This one is for XP.http://social.answers.microsoft.com/Forums/en-US/category/windowsvistaMS-MVP - Elephant Boy Computers - Don't Panic!
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July 29th, 2010 6:16pm

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