I can't view/Install TCP/IP protocol, windows cannot find the file specified
I face a problem to change my IP address to static because I can't see the TCP/IP protocol installed in the network connection properties.When I'm trying to install a protocol I got an error " Could not add the requested component. The error is : The system cannot find the file specified"!I tried to reset the Internet Protocol http://support.microsoft.com/default.aspx/kb/299357?p=1also I did the troubleshooting for the TCP/IP http://support.microsoft.com/kb/314067But, the problem not resolved!!Could you please help me how to resolve this problem?Regards,1 person needs an answerI do too
March 14th, 2010 1:18am
Are you running Service Pack 3 for Windows XP?-B-
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March 14th, 2010 9:33pm
Yes, I have Windows XP Professional SP3
March 15th, 2010 3:38pm
Are you running Norton Internet Security or any same such? You might consider doing a repair install: http://www.michaelstevenstech.com/XPrepairinstall.htm -B-
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March 15th, 2010 9:38pm
No, I have Kaspersky antivirues running well with out any problems.Does the repairing solve the problem?
March 16th, 2010 1:06am
No, I have Kaspersky antivirues running well with out any problems. Does the repairing solve the problem?
Well, it's hard to say if it will solve the problem or not without looking at the machine or trying it. But I'd give it a shot and see if it works. It's pretty low-risk and only costs you a little time. -B-
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March 16th, 2010 1:43am
The repairing does not work!!
Finally, I formated my PC and installed win XP Prof. again.... I need to reistall the all application/programs again :(
Thank you Ben, but I'm really disappointed of such Support if no one can recognize or assist me to solve the real problem.
regards,
March 23rd, 2010 6:20pm