I can't shut down or reboot my computer i use windows xp professional
When I go >Start>Turn off Computer>Restart, My computer turns off, the blue light is also off, but it does not turn back on and the fan is running. I have gone to the hp website to try and troubleshoot there, they told me to update my bios, I did that and I had no luck. This started a little over a year ago.When I go Start>Turn off Computer>Shutdown, my desktop icons disappear and my computer only shows my desktop background and it stays like that. I have not made any changes and I have had this problem for a couple weeks.I can still put my computer on "Hibernation and Stand by"I formatted my computer a couple years ago, could that be causeing the problem?1 person needs an answerI do too
June 30th, 2010 4:54am

I think its an OS problem. Try to run a check disk on your computer and do a complete scan with an anti virus software.
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June 30th, 2010 10:01am

Well I can turn my computer off but it still won't restart it just sits there with the fan running.
July 3rd, 2010 8:07pm

Try to check the connecting wires of the push button to the board if its properly connected as indicated on the board. You should see some legends their on what are those pins for.
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July 8th, 2010 1:45pm

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