I can't open my local C & D drive
I can't open the local C & D drive in "My Computer", everytime when I double click & try to open either C or D drives, My Computer wizard will halt and I have to press Ctrl+Alt+Del to resume the windows.The only way I can open the local drives is I have to open the "Windows Explorer" and from there I'm able to select the drive and open it. Thank you & hope someone can help.Regards,ch_hau
October 19th, 2010 10:04pm

Hi ch_hau,1. Did you make any changes prior to the issue?Try the following steps and check the result.Step 1: Run SFC (system file checker) scan to find and fix missing or corrupt system files.a. Click Start, click Run, type cmd and click ok.b. On the command prompt, type sfc /scannow and hit enter.c. If prompted, enter the Windows XP CD to complete the scan.Note: The service pack version on the CD should match with the service pack version installed on the computer.d. Restart the computer and check the difference.See Description of Windows XP SFC scanStep 2: Check if any non Microsoft program is causing this issuea. See How to configure Windows XP to start in a "clean boot" stateb. If the issue does not persist. From the article, follow Method 1 and Method 2 to find out if any program is causing the issue.c. Once you've found the culprit i.e. the program that's causing the issue, then uninstall it.Note: From the article do not forget to follow "Steps to configure Windows to use a Normal startup state"Visit our Microsoft Answers Feedback Forum and let us know what you think.
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October 20th, 2010 10:16am

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