I can't get my Product Key to upgrade to Win 10 on my Surface Pro 3. I participated in the beta test and am now stuck...Please Help!

Normally when I participate in a beta test I get rewarded but Now I am being penalized. Please Help. I pre ordered my surface pro 3 so it is one year and one month old that puts it out of support by one month. This is not fair my beta will run out and I can't reinstall 8.1...Please Help!!! 

July 30th, 2015 7:58am

Hello,

You can refer to the following article to revert back:

http://www.thewindowsclub.com/uninstall-windows-10-technical-preview

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


Thanks,
Free Windows Admin Tool Kit Click here and download it now
August 1st, 2015 3:57am

I can't get my Product Key to upgrade to Win 10 on my Surface Pro 3. I participated in the beta test and am now stuck...Please Help!!! Normally when I participate in a beta test I get rewarded but Now I am being penalized. Please Help!!! I pre ordered my surface pro 3 so it is one year and one month old that puts it out of support by one month...Please Help!!! This is not fair my beta will run out and I can't reinstall 8.1...Please Help!!! I have spent hours with tech support and they won't help. All attempts to restore 8.1 fails and Win 10 beta will not update to Win 10 because windows update fails every time. Every attempt to win 10 from DVD or USB ask for product key. I have no key. This is a Surface Pro 3, It came pre installed and is supposed to be embedded on the motherboard. I guess my device will become a worthless piece of hardware when this beta expires. All because I participated in the beta test and Microsoft refuses to give me a product key. I have been encouraging people to get a Surface Pro 3, I guess that was a mistake.  

Here is the info on the last hour and a half chat/phone call. Service request #1298493268

Here is my serial number 044325342353

August 1st, 2015 8:30am

Threads merged same topic

Can you be a bit more specific?

Did you clean install using the ISO?

  • Do you want to continue as a Windows Insider and keep getting preview builds after 7/29?
  • Or do you want to upgrade your Genuine Windows 7 or Windows 8.1 system that has been getting Windows 10 Insider Preview builds to the 7/29 release and stop being an Insider?
I want to continue as a Windows Insider! If you want to continue as a Windows Insider past 7/29 there is nothing you need to do. Youre already opted in and receiving builds in the Fast or Slow ring depending upon your selection. This is prerelease software and is activated with a prerelease key. Each individual build will expire after a time, but youll continue to receive new builds so by the time an older prerelease build expires youll have received a new one. Since were continuing the Windows Insider Program youll be able to continue receiving builds and those builds will continue to be activated under the terms of the Windows Insider Program. We provide ISOs for these builds for recovery from any significant problems, but they are still pre-release software. As part of the program well upgrade Insiders to what is for all intents and purposes the same build as what other customers will get on 7/29, but that will be just another build for Insiders, and those who stay in the program will simply get the next build after as well. I want to opt out of the Windows Insider Program on 7/29. If you decide to opt-out of the program and upgrade to the 7/29 build you will be subject to exactly the same terms and conditions that govern the offer* that was extended to all Genuine Windows 7 and 8.1 customers. This is not a path to attain a license for Windows XP or Windows Vista systems. If your system upgraded from a Genuine Windows 7 or Windows 8.1 license it will remain activated, but if not, you will be required to roll back to your previous OS version or acquire a new Windows 10 license. If you do not roll back or acquire a new license the build will eventually expire. http://blogs.windows.com/bloggingwindows/2015/06/19/upcoming-changes-to-windows-10-insider-preview-builds/

Free Windows Admin Tool Kit Click here and download it now
August 1st, 2015 8:38am

To find an embedded windows 8 key to use for windows 10, try this tool:

http://www.nextofwindows.com/download/WpKey.zip

Click the MSDM key button to show the key in the bios.

Hopefully you should be able to use this to activate windows 10 pro or windows 8.1 again?

You may need to use slmgr /ipk xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

August 1st, 2015 8:43am

...and I can't reinstall 8.1...Please Help!!! 

https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/downloadablerecoveryimage
Free Windows Admin Tool Kit Click here and download it now
August 1st, 2015 8:49am

JH

You do not seem to understand.  There are no unique keys in win 10.  Pkeyui will show him a key that will not do any good because the machine must be upgraded first to validate the underlying OS.  If clean installed before upgrading the only option is to re-install the previous OS or buy a key.

If the OP has Pro his key from PK will end in this  9MPGT-3V66T because it is the same key for everyone.  The validation is encrypted and store in the cloud

August 1st, 2015 8:53am
Yes but he can use the key extracted from the bios to reinstall windows 8.1 first?
Free Windows Admin Tool Kit Click here and download it now
August 1st, 2015 8:55am

After the upgrade what key do you think is stored in BIOS?  The Old key or the new one from win 10?  Not much room to store multiple keys in BIOS.

August 1st, 2015 9:04am

I can't get my Product Key to upgrade to Win 10 on my Surface Pro 3. I participated in the beta test and am now stuck...Please Help!!! Normally when I participate in a beta test I get rewarded but Now I am being penalized. Please Help!!! I pre ordered my surface pro 3 so it is one year and one month old that puts it out of support by one month...Please Help!!! This is not fair my beta will run out and I can't reinstall 8.1...Please Help!!! I have spent hours with tech support and they won't help. All attempts to restore 8.1 fails and Win 10 beta will not update to Win 10 because windows update fails every time. Every attempt to win 10 from DVD or USB ask for product key. I have no key. This is a Surface Pro 3, It came pre installed and is supposed to be embedded on the motherboard. I guess my device will become a worthless piece of hardware when this beta expires. All because I participated in the beta test and Microsoft refuses to give me a product key. I have been encouraging people to get a Surface Pro 3, I guess that was a mistake.  

Here is the info on the last hour and a half chat/phone call. Service request #1298493268

Here is my serial number 044325342353

Free Windows Admin Tool Kit Click here and download it now
August 1st, 2015 12:28pm

I can't get my Product Key to upgrade to Win 10 on my Surface Pro 3. I participated in the beta test and am now stuck...Please Help!!! Normally when I participate in a beta test I get rewarded but Now I am being penalized. Please Help!!! I pre ordered my surface pro 3 so it is one year and one month old that puts it out of support by one month...Please Help!!! This is not fair my beta will run out and I can't reinstall 8.1...Please Help!!! I have spent hours with tech support and they won't help. All attempts to restore 8.1 fails and Win 10 beta will not update to Win 10 because windows update fails every time. Every attempt to win 10 from DVD or USB ask for product key. I have no key. This is a Surface Pro 3, It came pre installed and is supposed to be embedded on the motherboard. I guess my device will become a worthless piece of hardware when this beta expires. All because I participated in the beta test and Microsoft refuses to give me a product key. I have been encouraging people to get a Surface Pro 3, I guess that was a mistake.  

Here is the info on the last hour and a half chat/phone call. Service request #1298493268

Here is my serial number 044325342353

August 1st, 2015 12:28pm

Surely the UEFI key is read only? It would make no sense if the OEM key can be deleted?

Once he extracts it he can activate windows 8.1 again and go from there?

I will test this on my SP3 and get back to you


Free Windows Admin Tool Kit Click here and download it now
August 1st, 2015 1:22pm

Surely the UEFI key is read only? It would make no sense if the OEM key can be deleted?

Once he extracts it he can activate windows 8.1 again and go from there?

I will test this on my SP3 and get back to you


August 1st, 2015 5:21pm

Surely the UEFI key is read only? It would make no sense if the OEM key can be deleted?

Once he extracts it he can activate windows 8.1 again and go from there?

I will test this on my SP3 and get back to you


Free Windows Admin Tool Kit Click here and download it now
August 1st, 2015 5:21pm
RWJMcDThank you for this download. it worked now I can download windows 10.
August 5th, 2015 9:00pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics