I am having trouble with my outlook Express and dont no what to do__
try to send email through the outlook express and gives me an erro2 people need an answerI do too
November 21st, 2009 1:46pm

Without knowing the exact text of the error message, no one can help you. See these links for the details you need to include in your next post in order to get focused advice: http://www.elephantboycomputers.com/page2.html#Usenet (you can ignore the references to Usenet/newsgroups since you are posting on a web forum but the suggestions about how to write the post are applicable here too) http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question In the meantime: The First Question Of Troubleshooting: If the problem is new, what changed between the time things worked and the time they didn't? The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine? If you think it is clean, what programs (and versions) did you use to determine this? Be sure the computer is clean: http://www.elephantboycomputers.com/page2.html#Removing_Malware The most common problems for people having trouble sending/receiving email are: 1. You are using the wrong mail server settings. Check your ISP's website ( or that of your web hosting company if your mail host is other than your ISP) for the correct mail server settings for POP (Incoming) and SMTP (outgoing). Most ISP's will also have a "walkthrough" to show you how to set up mail using popular email clients such as Outlook Express, Eudora, and Thunderbird. If they don't have instructions for Windows Mail yet, use the ones for Outlook Express. 2. You have "outgoing mail server requires authentication" checked when it does not. Or vice versa. 3. You are trying to send mail through an SMTP server that isn't your regular ISP; i.e., you are trying to send mail through AT&T's server when your ISP is Comcast. Some ISP's care about this and some don't. 4. Your user name and/or password are incorrect. Yes, you do have a user name and password for your email. It probably has just been a long time since you set this up (or someone else set it up for you) and you've forgotten. Look through your ISP-related documentation or contact your ISP. They will be able to tell you your user name and assign you a new password. 5. Your antivirus is set to scan emails and/or is one that causes problems with your operating system (such as McAfee in Vista). Turn this option off since it doesn't provide you any extra protection and tends to cause problems.MS-MVP - Elephant Boy Computers - Don't Panic!
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November 21st, 2009 7:17pm

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