I Am getting blue screen error after every 20 min
Hi
I am getting the same problem of blue screen crash. My laptop is giving me this error while running utorrent and it crashes after every 20 min. I am little worried how to solve this. I will be thankful if you tell me how can i solve this problem. recently i
have installed service pack 1 for windows 7
Following are the details
.Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800175DB2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\063011-15241-01.dmp
C:\Users\shreeganesh\AppData\Local\Temp\WER-54491-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I have uploaded the mini dump files on the skydive. Following the link from where you can download them for debugging
https://skydrive.live.com/?cid=9cad04c476e60107&sc=documents&uc=1&nl=1&id=9CAD04C476E60107!103#
July 2nd, 2011 2:49am
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* Bugcheck Analysis *
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DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001611b2d, address which referenced memory
Debugging Details:
------------------
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800034c1100
0000000000000028
CURRENT_IRQL: 2
FAULTING_IP:
NETIO!RtlCopyBufferToMdl+1d
fffff880`01611b2d 448b5228 mov r10d,dword ptr [rdx+28h]
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0xD1
PROCESS_NAME: System
TRAP_FRAME: fffff880033bc520 -- (.trap 0xfffff880033bc520)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff880033bc740 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001611b2d rsp=fffff880033bc6b0 rbp=fffff880033bc7e0
r8=00000000ffffffbc r9=0000000000000044 r10=0000000000000000
r11=fffffa800c478c10 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
NETIO!RtlCopyBufferToMdl+0x1d:
fffff880`01611b2d 448b5228 mov r10d,dword ptr [rdx+28h] ds:e9a0:00000000`00000028=????????
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff800032912a9 to fffff80003291d00
STACK_TEXT:
fffff880`033bc3d8 fffff800`032912a9 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`033bc3e0 fffff800`0328ff20 : fffffa80`0c4f08f0 fffff880`06d04af4 00000000`0000000a 00000000`00000044 : nt!KiBugCheckDispatch+0x69
fffff880`033bc520 fffff880`01611b2d : 00000000`0000005b fffff880`01842fec 00000000`0000000c fffffa80`0d56cb78 : nt!KiPageFault+0x260
fffff880`033bc6b0 fffff880`018c966c : 00000000`00000000 fffff880`018982d6 00000000`00000001 fffffa80`090ff4a0 : NETIO!RtlCopyBufferToMdl+0x1d
fffff880`033bc710 fffff880`018958c3 : fffffa80`0c478c10 00000000`00000001 fffffa80`05e7f510 00000000`00000000 : tcpip! ?? ::FNODOBFM::`string'+0x1d74f
fffff880`033bc780 fffff880`01888724 : fffff880`033bcc38 00000000`00000029 fffffa80`05e7f510 00000000`00000000 : tcpip!TcpTcbCarefulDatagram+0x543
fffff880`033bc930 fffff880`0188704a : fffffa80`060f3f00 fffff880`0187f504 fffffa80`0605e448 00000000`00000000 : tcpip!TcpTcbReceive+0x694
fffff880`033bcae0 fffff880`01888c7b : fffff880`06add892 fffffa80`0620a140 00000000`00000000 fffff880`033bce00 : tcpip!TcpMatchReceive+0x1fa
fffff880`033bcc30 fffff880`0187fb97 : fffffa80`060f3f00 fffffa80`060feff6 fffffa80`00001797 00000000`00001797 : tcpip!TcpPreValidatedReceive+0x36b
fffff880`033bcd00 fffff880`0187f70a : 00000000`00000000 fffff880`0199b800 fffff880`033bcec0 fffffa80`085d85f0 : tcpip!IppDeliverListToProtocol+0x97
fffff880`033bcdc0 fffff880`0187ed09 : 00000000`00000000 fffff880`06cc9970 00000000`00000000 fffff880`033bceb0 : tcpip!IppProcessDeliverList+0x5a
fffff880`033bce60 fffff880`0187ca7f : fffff880`0199b800 fffff880`06add882 fffff880`0199b800 fffff880`0199b800 : tcpip!IppReceiveHeaderBatch+0x23a
fffff880`033bcf40 fffff880`0187c072 : fffffa80`085a2c70 00000000`00000000 fffffa80`081c9b00 fffffa80`00000002 : tcpip!IpFlcReceivePackets+0x64f
fffff880`033bd140 fffff880`018fc3da : 00000000`00000000 fffffa80`05d5fe20 fffffa80`081c9ba0 00000000`00000001 : tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
fffff880`033bd220 fffff800`0329e668 : fffff880`676e7049 00000000`00000004 fffffa80`05207b60 00000000`00000001 : tcpip! ?? ::FNODOBFM::`string'+0x568e2
fffff880`033bd270 fffff880`0187bbd2 : fffff880`0187b430 fffffa80`081e83b0 fffff880`019a0900 fffff880`01880e01 : nt!KeExpandKernelStackAndCalloutEx+0xd8
fffff880`033bd350 fffff880`017790eb : fffffa80`085a1010 00000000`00000000 fffffa80`07f661a0 00000000`00000000 : tcpip!FlReceiveNetBufferListChain+0xb2
fffff880`033bd3c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisMIndicateNetBufferListsToOpen+0xdb
STACK_COMMAND: kb
FOLLOWUP_IP:
NETIO!RtlCopyBufferToMdl+1d
fffff880`01611b2d 448b5228 mov r10d,dword ptr [rdx+28h]
SYMBOL_STACK_INDEX: 3
SYMBOL_NAME: NETIO!RtlCopyBufferToMdl+1d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: NETIO
IMAGE_NAME: NETIO.SYS
DEBUG_FLR_IMAGE_TIMESTAMP: 4ce79381
FAILURE_BUCKET_ID: X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
BUCKET_ID: X64_0xD1_NETIO!RtlCopyBufferToMdl+1d
Followup: MachineOwner
---------
2: kd> lmvm NETIO
start end module name
fffff880`01600000 fffff880`01660000 NETIO (pdb symbols) c:\symbols\netio.pdb\DD06DDC1DE2F426D85400E127C2DF49A2\netio.pdb
Loaded symbol image file: NETIO.SYS
Mapped memory image file: c:\symbols\NETIO.SYS\4CE7938160000\NETIO.SYS
Image path: \SystemRoot\system32\drivers\NETIO.SYS
Image name: NETIO.SYS
Timestamp: Sat Nov 20 10:23:13 2010 (4CE79381)
CheckSum: 00066D17
ImageSize: 00060000
File version: 6.1.7601.17514
Product version: 6.1.7601.17514
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 3.6 Driver
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: netio.sys
OriginalFilename: netio.sys
ProductVersion: 6.1.7601.17514
FileVersion: 6.1.7601.17514 (win7sp1_rtm.101119-1850)
FileDescription: Network I/O Subsystem
LegalCopyright: © Microsoft Corporation. All rights reserved.
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Bug Check Code 0xD1: http://msdn.microsoft.com/en-us/library/ff560244(VS.85).aspx
I see that you are using McCafee and it is a possible cause of your BSODs. Try uninstalling it and installing Microsoft Security Essentials.
Once done, check again.
You can also contact Microsoft CSS.
This
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July 3rd, 2011 3:49pm
Hi Amit,
This issue seems to be related to MS Security essentials. Usually removing this will solve the issue.
Depending on your antivirus software it may not be compatible with MS security essentials.
Martin
July 5th, 2011 6:37am
On Tue, 5 Jul 2011 10:34:26 +0000, Martin G Evans wrote:
Hi Amit,
This issue seems to be related to MS Security essentials. Usually removing this will solve the issue.
Depending on your antivirus software it may not be compatible with MS security essentials.
Please note that Microsoft Security Essentials is an anti-virus
program (and one of the best ones). Nobody should be running it and
any other anti-virus program. Running two at once will adversely
impact performance and also create the grave risk of problems as the
conflict with each other.
Ken Blake, Microsoft MVP
Free Windows Admin Tool Kit Click here and download it now
July 5th, 2011 8:13pm