I have an issue with my explorer where I cannot open the explorer. I can FTP because i can update the Symantec softwear and i can ping all sites from the command prompt. I can also open TELNET type systems for internet PvP programs. It seems the internet port is closed, but that is usually on the server, so I am stumped. I had a malware (www.full-scan.c o m) that ate my whole system. I cleaned that up, but cannot get the browser to do anything besides show the "cannot display the webpage". I have tried the diagnosis, device manager and troubleshooting processes. I have done the regsvr32 for the DLL's. any other suggestions?The Full-scan nonsense gives you fake anti-virus and directs you to initiate thier DEFRAG. It lists Microsoft as the creator of this program. It also gives you pop-up icons at the bottom toolbar that show you are missing your harddrive, DLL files and EXE files. Went to the geek squad. After a couple of hours we figured out the mal-ware had set the PROXIE to initiate. Turned it off and there was the internet. This is for anyone that has the same problem. Symantec does NOT pick this thing up.1 person needs an answerI do too

Hi,If you suspect any virus activity I would strongly recommend you to run anonline Virus Scan. Sometimes the installed security program might not be just enough. I also recommend you to update your security software regularly. a. Follow the link below to run the free online scan:http://onecare.live.com/site/en-us/default.htm b. Run the Microsoft Malicious Removal Tool.Microsoft Malicious Removal Tool - 32 bithttp://www.microsoft.com/downloads/details.aspx?FamilyID=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en Microsoft Malicious Removal Tool - 64 bithttp://www.microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en For any future errors on Internet Explorer cannot display the webpage you may refer to the article below.You receive an error message in Internet Explorer: "Internet Explorer cannot display the webpage"http://support.microsoft.com/kb/956196Hope this helps.Thanks and Regards:Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think. If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Have you looked in Event Viewer? To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window select Windows Logs and System. Place the cursor on System, right click and select Filter Current Log. Check the box before Error and click on OK and you see only Error reports. Click on the Date and Time Header to sort. You may need to click a second time to see the latest Report at the top. A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. Click on the Copy button to place a copy on your Clipboard and close Event Viewer. Now start your message and paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer.Hope this helps, Gerry Cornell