answers.microsoft.com/en-us/surface/forum/surf2-surfgetstart/not-all-of-my-favorite-websites-that-were-pinned/

Recently bought surface 2, originally pinned everything on Surface RT in windows RT, later upgraded to windows 8.1 RT

Noticed only some of my favorite websites that were pinned to start sync'd over to the Surface 2. They were also out of order, but still in the same section of the start menu

Didn't get anywhere on the other forums. Any tips here that might help?

How does the start menu sync work?

Hi,

There are some changes on Start screen between Windows RT and Windows 8.1 RT. Please let me know the current system on your Surface 2. 

Have you tried to remove the account from your Surface 2 and re-add to check the results?

Mainwhile, please make sure that both of these 2 computers are trusted.

Trusted devices: FAQ
http://windows.microsoft.com/en-us/windows-8/what-is-trusted-device

For further help, please upload the event log for research.

Hope these could be helpful.

I'm pretty sure both of my surface's are already trusted devices.

I sign in to both of them every day.

First, the sync is not instant. There should be a way to force the sync... like a sync button.

I tested this by moving some pinned things around AND changing the start background and then waiting for the other one to catch up with the start menu changes.

The Journals / website pins to start are definitely bugged between the two devices. Not all of them sync.  I'm now in the process of doing a work-around.  Instead pinning them to a favorites bar folder AND the start menu... until this is resolved.

It's pretty annoying and hope that Microsoft is looking in to it.

EDIT:

More info about the bug.  I re-pinned the website to start on the Surface 2 (which didn't originally sync over from the RT).  Now when I move it around on the Surface 2, it moves the same website, but different name on the start screen on the Surface RT.

So it is detecting that it is the same website pinned, but the names are not syncing over.  It is like it is hidden, although it's not like there is a box missing... it re-organizes / collapses the order down to appear that it isn't missing multiple boxes.

EDIT 2:

When working on the work-around, after adding the website to a favorite bar, then going to the device that didn't sync, opening the page, then re-pinning it to start on the bugged sync device, it will insert the pin in the exact same spot on that device, even if you name it something else - you'd think it would go to the end, but it knows where it is supposed to go... even though the sync is bugged.

I ran the troubleshooter linked here, but it just made a log. I put the result in the other forum:

answers.microsoft.com/en-us/windows/forum/windowsrt8_1-desktop/not-all-of-my-favorite-websites-that-were-pinned/bfb697fd-70f0-4cd4-ba26-9e838bb51493">answers.microsoft.com/en-us/windows/forum/windowsrt8_1-desktop/not-all-of-my-favorite-websites-that-were-pinned/bfb697fd-70f0-4cd4-ba26-9e838bb51493

• Edited by TKsurface 5 hours 39 minutes ago

Why can't I post links yet?