Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 1048 Additional information about the problem: BCCode: 3b BCP1: 00000000C0000005 BCP2: FFFFF960001B6345 BCP3: FFFFF8800D2E5A00 BCP4: 0000000000000000 OS Version: 6_1_7600 Service Pack: 0_0 Product: 256_1 The Dump Files: http://cid-89f101416ce7f1e2.skydrive.live.com/browse.aspx/.Public

Your issue can be caused by many factors, Please let us know the detail error messge. Of course, it's better to download and install the latest BIOS for your computer first.After that, please test your computer in Safe mode. If you computer doestn't crush in safe mode, you can try to boot the computer in Clean Boot mode to test. You can refer to the following link to find the root cause. http://support.microsoft.com/kb/929135It's better to upload the Minidump log to the public folder in your SkyDrive for analyzing. Minidump Log=================1. Click "Start", in start search bar, input "SYSDM.CPL" (without quotation marks) and press Enter.2. Click the "Advanced" tab and click the "Settings" button under "Startup and Recovery". Clear the" Automatically Restart" option. 3. Under "Write debugging information" section, make sure the "Small Memory Dump (64KB)" option is selected. 4. Check if "%SystemRoot%\Minidump" is in the "Small Dump Directory" open box. If the Blue Screen occurs or Windows shuts down unexpectedly , please refer to the following steps to collect memory dump files: 1. Please click Start, in start search bar, type "%SystemRoot%\Minidump" (without quotation marks).2. Go to your Desktop, right-click on it and create a new folder named "Dump".3. Copy all the memory dump files (looks like Mini092003-01.dmp) in Minidump to this folder. 4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".I hope this can help you.MCSE, MCSA, MCDST

download and run MemTest86+: www.memtest86.comYou need a blank CD or DVD and ISO burning software to run it. It'll check your memory.MCSE, MCSA, MCDST

Is the Windows embedded memory check as good?

It would in my opinion be better to use a memory checker that doesn't rely on an operating system. Same principal as the Dell Diagnostic CD or onboard checker that works prior to any services starting up. But it wouldn't hurt to use it, then try booting from that CD and check and compare the results. Have you uploaded the minidump files yet? MCSE, MCSA, MCDST

Yes, I did: http://cid-89f101416ce7f1e2.skydrive.live.com/browse.aspx/.Public

Hi, According to the dump file, the fault module is ntkrnlmp.exe. It is the system kernel file. Please first update BIOS and device drivers as cdobbs mentioned. If the issue persists, enter Safe Mode to test it. It will help determine if it is the Motherboard problem. In addition, you can also try Device Clean Boot: Device Clean Boot ================= 1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter. 2. Expand "Sound, video and game controllers". 3. Right click on your sound card and then click "Properties”. 4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK. 5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapter are not available to be disabled. After that, restart the computer and test the issue again.Vivian Xing - MSFT

The memory check is definitely a good idea.Most of the dumps point at ntkrnlmp.exe, but the first dump points at the network driver.It could be this driver, or some other driver, corrupting memory. I'd either suspect a hardware problem (RAM/overclocking) or a bad driver when the crashes are all over the place like you're seeing.If you still see the issue even after Vivian's suggestions, try following the steps below to enable a testing tool called Driver Verifier.If this tool finds a problem, your machine will crash again. Hopefully with it enabled, it will allow you to easily identify the bad driver.Enable driver verifier1) Open an elevated command prompt2) Type "verifier /standard /all" (no quotes)3) Reboot your machine4) Use machine again until it crashes (hopefully this will be fast :)After the crash & reboot, go into safe mode. http://windowshelp.microsoft.com/Windows/en-US/Help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspxDisable driver verifier1) Open an elevated command prompt2) Type "verifier /reset" (no quotes)3) Reboot your machineAfter you've crashed a few times, post those new dump files on your skydrive share as you did before.Want to know if your current hardware & software will work with Windows 7? Check out these links: **Windows 7 Upgrade Advisor ** **Windows 7 Compatibility Center**