Description Problem signature Files that help describe the problem explorer.exe.atk.kdmp AppCompat.txt explorer.exe.xml WERInternalMetadata.xml memory.hdmp minidump.mdmp Problem Event Name: AppTermFailureEvent OS Version: 6.1.7600.2.0.0.256.1 Locale ID: 2057 A problem caused this program to stop interacting with Windows.

have you tried to restore to the last state?

Hi, This issue can occur by several factors, such as incompatible third party programs, virus or driver. To troubleshoot the issue, please perform the following steps. 1. Restart the machine in Safe Mode and launch Windows Explorer again. Does it crash now? If so, please let me know. Otherwise, please move on the next steps. 2. Perform a Clean Boot to check the result. 3. Upgrade the virus definition and run a complete scanning. Does it hang now? Thanks, NovakPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

A lot of times when someone encounters this behavior, it can be due to explorer add-ons or shell extensions. Consider using Sysinternals Autoruns or ShellExView. Disable non-Microsoft shell extensions and add-ons, and check the behavior. If it is gone, re-enable the disabled extensions/add-ons, one at a time, and see if you can identify which may be responsible. Try a clean boot, or boot into safe mode. Does the behavior persist? Another option may be to consider creating the following registry key hierarchy in the registry: HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\explorer.exe\ In the explorer.exe key, create a REG_EXPAND_SZ value named DumpFolder and set the data for the value to%systemdrive%\localdumps. Ensure the %systemdrive%\localdumps folder exists, and then cause the crash to happen. There should be a dump file in %systemdrive%\localdumps. Upload the dump file to your SkyDrive and provide a link. (%systemdrive% is an environment variable representing the system drive, usually C:.)

technocrate's post is a duplicate of THE C.'s post in http://social.answers.microsoft.com/Forums/en-US/vistaprograms/thread/25ff3ac6-0442-434b-b699-4feb659c82c4, with a questionable link appended.

Please upload the files explorer.exe.atk.kdmp, memory.hdmp and minidump.mdmp to your SkyDrive and post a link here."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/