Remember - This is a public forum so never post private information such as email or phone numbers!Ideas:Programs you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem

Hi,Limited accounts are called that because they are limited—you can’t install software or change certain computer settings when you’re logged on with a limited account. You need to be a administrator of the computer to make any changes.DianaMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.