Vista Home Premium, current SP Trend micro AV was replaced with Norton. When uninstalling Trend, it did not take. Trend gives a manual uninstall of changing registry and deleting program files. When I try to delete folder in program files I get access denied. I logged as adminstrator with same message. What is the process to remove a foilder form program files? John Lenz

Boot into Safe Mode and try deleting the folder. If that doesn't work, try using Unlocker 1.9.1.Carey Frisch