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How to Unlock Windows 7 Enterprise when another user has locked the screen? (Network Steve Forum)
How to Unlock Windows 7 Enterprise when another user has locked the screen?
I had a simple question about Windows 7 Enterprise. I am a computer technician in a corporation serviceing 7000+ PC's. In the past (on Windows XP Professional) when a user would lock the computer we as administrators could unlock the computer and force the log off of the user. Can this feature or one similar be applied In Windows 7 Enterprise if Fast User switching is turned off?
May 14th, 2010 3:07pm

Hi, Yes, there is significant changes to user switch comparing Windows XP & Vista or 7. Windows 7 & Vista offers mutli login for users within domain and to log off any user: you have to login to a computer using administrator account - open task manger - users tab - from the panel you will get access to manage log in users. BartBart Kurowski IT Support Analyst, MCP, MCTS, MCITP, MCAS
Free Windows Admin Tool Kit Click here and download it now
May 21st, 2010 9:33pm

Hi, Yes, there is significant changes to user switch comparing Windows XP & Vista or 7. Windows 7 & Vista offers mutli login for users within domain and to log off any user: you have to login to a computer using administrator account - open task manger - users tab - from the panel you will get access to manage log in users. BartBart Kurowski IT Support Analyst, MCP, MCTS, MCITP, MCAS
May 21st, 2010 9:33pm

Yes, but how do you log in to the already locked PC when the boss has deemed the snazzy new "fast user switching" and RDP verboten? Is there no way to unlock a locked desktop short of cutting power??
Free Windows Admin Tool Kit Click here and download it now
December 14th, 2010 8:47pm

I too have this same question... In our environment we have "fast user switching" disabled and our workstations set to lock after 15 minutes (for security)... On Win7 workstations that are shared by multiple employees, the previous user forgets to log off when they walk away, and the next user is unable to login. The only options we currently have is to hold the power button in to shut down the workstation... We need to be able to unlock (force logoff) a workstation, like we did with Windows XP... Anybody got any ideas on how to do this with "fast user switching" disabled? Thanks, Justin
March 24th, 2011 8:44pm

I am having the same issue and as yet am unable to find a solution other than resetting the machine as you say... which is obviously not a good thing. There must be a way to do this as this must be occurring all over the place. If I find something I'll post it up.. Cheers
Free Windows Admin Tool Kit Click here and download it now
March 30th, 2011 8:44am

I developed a possible solution to this problem which at the moment is undergoing MS Review. I'll keep you updated on the progress. I already tested it in our infrastructure and it works.
May 19th, 2011 7:28pm

Hi, i'm in need of this too. Windows 7 Pro, domain joined with fast user switching disabled. If you need anymore testers for your solution i'd be happy to volunteer.
Free Windows Admin Tool Kit Click here and download it now
May 20th, 2011 9:45am

with a client desktop locked-what do you get with a Alt+W?
May 20th, 2011 6:06pm

with a client desktop locked-what do you get with a Alt+W? On Windows 7 Enterprise x64, [Alt]+[W] does nothing at: - the "press Ctrl+Alt+Del to unlock" screen, - the "enter current user password" screen, or - on the "other credentials" screen (only viewable on laptops with smart card readers) What did you think [Alt]+[W] would do? Justin
Free Windows Admin Tool Kit Click here and download it now
May 24th, 2011 2:34pm

Any word on the solution yet?
May 24th, 2011 5:46pm

Yes, we're making progress with the review process. Currently, the solution is being reviewed by the Design and Product group teams. My hope is that they are going to "officialize" the solution and make a hotfix/patch/feature pack using the same technologies themselves. This way, every admin around the world could use the solution and be sure to use Microsoft sanctioned code. If this process "fails" and all i get is "it's ok to do it this way, but we won't officially embrace it" or something along these lines, i'll upload it somewhere myself (including source of course). But until then, i'll keep it to myself.
Free Windows Admin Tool Kit Click here and download it now
May 25th, 2011 11:39am

I have an OK from Microsoft that the proposed solution is within "Windows" design boundaries. I uploaded the compiled x86 and x64 binaries to http://www.filefactory.com/file/ccb8b53/n/AdministrativeUnlock.zip. Batch Files for easy (de)installation is included. Just use "Run as Administrator" with the Batch file for your platform, the lock the machine. When trying to unlock, you should have a "Other Credentials" Button. Click it, select "Administrative Unlock", then enter username and password of a user which is in the local Administrator Group. Please provide feedback here, there's no other place i could use.
June 10th, 2011 12:33am

Please use your skydrive public folder- what the #@#@^$% is that link?
Free Windows Admin Tool Kit Click here and download it now
June 10th, 2011 1:05pm

Ok, made a skydrive profile and shared a folder with the public. you should be able to get it there - http://cid-9363831414c526a5.office.live.com/self.aspx/Public/AdministrativeUnlock.zip
June 10th, 2011 2:36pm

Works great thanks.
Free Windows Admin Tool Kit Click here and download it now
June 13th, 2011 1:00pm

Oliver, do you have a similar solution for Windows 7 Professional? I tried the solution you created for Enterprise on a W7 Pro box with no success.
June 14th, 2011 11:05am

What kind of problem are you experiencing? For Installation, make sure you choose the batch-file for the right architecture (x86 / x64) and also make sure to start the batch file by Right-Clicking it and then selecting "Run as Administrator...". Even if you are logged in as local admin, you have to start it that way or it won't work. To my knowledge, there should be no difference between Win7 Enterprise and Win7 Professional regarding this solution (using a custom Credential Provider), so i think you're doing something wrong along the way.
Free Windows Admin Tool Kit Click here and download it now
June 14th, 2011 11:13am

Thanks Oliver F!! I have been looking for a solution on this myself. I'll give it a shot tomorrow. Although, I got a couple questions though. First is when you refer to "start the batch file" are you referring to "Install_x86.cmd" (for a 32bit Windows 7 Prof machine)? The other question is when you say Microsoft has given you an OK, does this mean that Microsoft will "make a hotfix/patch/feature pack using the same technologies themselves"? Again, Thanks for the help!!
June 14th, 2011 4:43pm

That is correct, i'm talking about the two Install-Batch Files, which would be "Install_x86" for a 32-Bit Windows 7 Machine. The decision whether Microsoft will do something themselves or not is still up in the sky, but they gave me the "OK" to use it because in their review there was nothing to complain about (regarding the program code and the use of API calls, which could've gone against the basic design guidelines but did not).
Free Windows Admin Tool Kit Click here and download it now
June 14th, 2011 11:11pm

Just put it on my Windows 7 Professional machine and it worked great!! The only thing I found was I needed to use the local administrator account for the computer for it to work. The domain administrator account didn't work. Great solution though!! Thanks again Oliver F!!
June 15th, 2011 7:15am

Just put it on my Windows 7 Professional machine and it worked great!! The only thing I found was I needed to use the local administrator account for the computer for it to work. The domain administrator account didn't work. Great solution though!! Thanks again Oliver F!!
Free Windows Admin Tool Kit Click here and download it now
June 15th, 2011 7:15am

Just put it on my Windows 7 Professional machine and it worked great!! The only thing I found was I needed to use the local administrator account for the computer for it to work. The domain administrator account didn't work. Great solution though!! Thanks again Oliver F!!
June 15th, 2011 7:15am

You need to use an account that is a member of the machine's local "Administrators" group. Whether that is a domain user or local user is irrelevant.
Free Windows Admin Tool Kit Click here and download it now
June 15th, 2011 8:01am

You need to use an account that is a member of the machine's local "Administrators" group. Whether that is a domain user or local user is irrelevant.
June 15th, 2011 8:01am

You need to use an account that is a member of the machine's local "Administrators" group. Whether that is a domain user or local user is irrelevant.
Free Windows Admin Tool Kit Click here and download it now
June 15th, 2011 8:01am

Thanks!!!! We have been looking for a solution since the Win7-release in june 2009. This DLL-fix works fine, and easy to install/deploy to our computers... Great work!
June 16th, 2011 3:23am

Ok, made a skydrive profile and shared a folder with the public. you should be able to get it there - http://cid-9363831414c526a5.office.live.com/self.aspx/Public/AdministrativeUnlock.zip Works great. Thanks for the sulution / Magnus
Free Windows Admin Tool Kit Click here and download it now
June 16th, 2011 4:00am

At this point is the unofficial download the only option that's going to be available, or will it eventually be rolled into a hotfix from ms?
June 16th, 2011 9:08am


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