How do I set up a FULL MEMORY DUMP I need one from the malfunctioning anti virus softwares.
I have tried AVG, MS Essentials, AVAST antivirus, they make the HD permenantly active and the PC (XP Pro 2002, 2.5GB RAM, 2GHZ AMD SEMPRON, 70GB FREE on HD) unusable and eventually crash, shows BEGINING MEMORY DUMP but doesn't save one.I am in contact with AVAST TechSupport, who need a FULL MEMORY DUMP I set SYSTEM FAILURE option to MINIDUMP that did not save either, NOW I cannot reset to FULL MEMORY DUMP because the option is 'NOT' there anymore!!!CAN ANYBODY HELP? how do I reset to FULL MEMORY DUMP? How do I get a MEMORY DUMP to save? I have all the correct setup as descibed Virtual on C: set to auto config of correct size.HELP!1 person needs an answerI do too
December 9th, 2010 3:13pm

What is your system make and model?Do you have any kind of RAID configuration with your hard disk(s)?Are you experiencing a system crash and Blue Screen of Death (BSOD)?If you are experiencing a BSOD, are you thinking the AVAST people going to help you with that?Do you think your sytem has some malicious software on it?If you think you have some infection and can still get on the Internet, I would scan with some other software first, then see if you still have a problem with the memory dump configuration and if you still do, then fix it. Of course the stuff should all work, but it does not make sense to try to fix something on a system where malicious software may be lurking. Malicious software will sometimes afflict the debugging tools and options on your system that you might use to find and remove it.Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MBAM): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if desired.Reboot your computer and troubleshoot remaining issues.Just for review, here is what your settings should look like for a small memory dump (usually suffixient for troubleshooting BSODs):Right click My Computer, Properties, Advanced, Startup and Recovery Settings.In the System failure section:Put a check mark in the "Write an event to the system log" boxPut a check mark in the "Send an administrative alert" boxUncheck the "Automatically restart" boxIn the Write debugging information section, choose:Small memory dump (64 KB)Set the Small dump directory to:%SystemRoot%\MinidumpClick OK, OK.Restart your computer.If you are experiencing a BSOD and want to see if you can fix it, do this:Here is a BSOD example showing information you need to provide:http://techrepublic.com.com/i/tr/downloads/images/bsod_a.jpgSend the information pointed to with the red arrows (3-4 lines total). Send the entire *** STOP message line since there are clues in the 4 parameters.Skip the boring text unless it looks important to you. We know what a BSOD looks like, we need to know what your BSOD looks like.Download BlueScreenView from here:http://www.nirsoft.net/utils/blue_screen_view.htmlUnzip and run it (BSV installs nothing) and let it finish scanning all your crash dump files. If you double click on of the dumps, you will get some information about it (including the Caused By Driver field) and you may be able to spot the problem right away - especially if you see a pattern in the dumps where the Caused by Driver field is the same (start with that driver).Select (highlight) one or more of the most recent dump files by clicking them and holding down the Ctrl key to select multiples files. Try to select just the most recent ones that relate to your issue (maybe five or so dump files to get started).Click File, Save Selected Items and save the information from the dumps to a text file on your desktop called BSOD.txt. Open BSOD.txt with a text editor, copy all the text and paste it into your next reply.Here is an example of the BSV report from a single BSOD that I initiated on purpose that shows the cause of the crash as the i8042prt.sys driver belonging to Microsoft Corporation:==================================================Dump File : Mini062110-01.dmpCrash Time : 6/21/2010 11:51:31 AMBug Check String : MANUALLY_INITIATED_CRASHBug Check Code : 0x000000e2Parameter 1 : 0x00000000Parameter 2 : 0x00000000Parameter 3 : 0x00000000Parameter 4 : 0x00000000Caused By Driver : i8042prt.sysCaused By Address : i8042prt.sys+27fbFile Description : i8042 Port DriverProduct Name : Microsoft® Windows® Operating SystemCompany : Microsoft CorporationFile Version : 5.1.2600.5512 (xpsp.080413-2108)Processor : 32-bitComputer Name : Full Path : C:\WINDOWS\minidump\Mini062110-01.dmp==================================================Send the information from the last 5 memory dumps. Do, or do not. There is no try.I need YOUR votes and points for helpful replies and Propose as Answers. I am saving up for a pony!
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December 9th, 2010 5:38pm

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