How can I set lync 2010 client presence to ignore pc lock?
our users like to set lync presence status to custom at lunch or at court. The problem is that the pc lock/screensaver kicks in after 10 minutes and the presence is set to away. When the user returns the pc becomes active and lync goes back to at lunch or at court. Pretty useless really. The idle, 60 minutes and 360 minutes away settings are superfluous. Does anyone know how to stop the pc lock changing the presence status?
June 6th, 2011 10:50am

You could modify the 'Show me as Away after' setting in the Lync client's Status options to a value greater than these schedule meetings, but then uses will never be marked as away during normal away periods.

A locked workstation is supposed to indicate that the persons is 'away' as they cannot be reached during that time.  Presence is intended to advertise the user's ability to be contacted on that specific client/device.   It's not meant to show where people currently are located at the time (Lunch, Conference Room, etc).  For that information the users' should just add a comment to their 'What's happening Today' line and then delete it when they return.

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June 6th, 2011 12:03pm

Hi, Damien,

   Custom presence states can be configured with the Available, Busy, and Do Not Disturb presence indicators. And your status also changes to Away if your screen saver comes on or you lock your computer. As Jeff’s suggestion, at the top of the Lync main window, you can type or paste any kind of note you want, which will appear with your contact card.

June 8th, 2011 3:22am



 

You could modify the 'Show me as Away after' setting in the Lync client's Status options to a value greater than these schedule meetings, but then uses will never be marked as away during normal away periods.

A locked workstation is supposed to indicate that the persons is 'away' as they cannot be reached during that time.  Presence is intended to advertise the user's ability to be contacted on that specific client/device.   It's not meant to show where people currently are located at the time (Lunch, Conference Room, etc).  For that information the users' should just add a comment to their 'What's happening Today' line and then delete it when they r

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August 5th, 2011 6:41pm

same problem here, different workstations only one lync configured.

screen lock does not mean you "are away". seems like a major design flaw to me. i hope it is quicly fixed ..

It's not because there is no mouse or keyboard activity that you cannot answer the phone ...or be notified for incomming messages, etc ... 

It is realy,realy annoying

October 24th, 2011 12:30pm

I agree with rudy. It is Design flaw, A solution should not force a behaviour on USER, rather it should embrace and adapt to USER's behaviour. How can Microsoft assumes, when a PC or Laptop is locked, then the USER won't be available to answer?. All it means that Workstation or PC or Laptop is locked. The solution should allow to set any Status that USER prefers to show up when a PC is locked. It is a Design oversight!!!.
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April 11th, 2012 5:10pm

I also agree with the posters above.  I see that the moderators have yet to reply since April.  Is there a reason?
August 6th, 2012 2:42pm

Noya, can you please help with this situation?

Thanks

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August 6th, 2012 2:43pm

I think you'll find you will be waiting a long time...

It's been like this in OCS for a while and I've seen threads from years back where users are asking for this capability. The answer is always the same.

Microsoft has decided (I don't know how) that the app should work this way. They don't see a reason to allow flexibility in the way it can work for different organisations/people.

To my mind, since it integrates with Exchange it should do more than just display your ooo. The busy and in a meeting status should persist through locking - but they don't and they won't - because Microsoft has decided it will be that way.

  • Proposed as answer by FoaRyan Friday, January 04, 2013 3:49 PM
September 13th, 2012 1:26pm

I think you'll find you will be waiting a long time...

It's been like this in OCS for a while and I've seen threads from years back where users are asking for this capability. The answer is always the same.

Microsoft has decided (I don't know how) that the app should work this way. They don't see a reason to allow flexibility in the way it can work for different organisations/people.

To my mind, since it integrates with Exchange it should do more than just display your ooo. The busy and in a meeting status should persist through locking - but they don't and they won't - because Microsoft has decided it will be that way.

  • Proposed as answer by FoaRyan Friday, January 04, 2013 3:49 PM
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September 13th, 2012 1:26pm

I agree with everyone above.  I use a different machine for Lync so that I can keep working while I am in a video call or something, and my Lync machine constantly shows me as Away, even though I am sitting right there.  Microsoft, please take note!  This is a totally valid use case that many people are using.  A great feature would be a way to force a specific status.
October 12th, 2012 5:58pm

Typical Microsoft attitude and answer. The "we know best" answer. I dread the fact that we are moving from Lotus Sametime to Lync.
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December 19th, 2012 9:01pm

It doesn't work if You put Your custom presence as an "Away"-presence (i.e. Yellow)? It still changes when You lock the computer?

Haven't tried this myself so I can't swear by it.

  • Proposed as answer by rlbonner Wednesday, March 20, 2013 3:10 PM
  • Unproposed as answer by rlbonner Wednesday, March 20, 2013 3:10 PM
February 21st, 2013 10:38am

It doesn't work if You put Your custom presence as an "Away"-presence (i.e. Yellow)? It still changes when You lock the computer?

Haven't tried this myself so I can't swear by it.

  • Proposed as answer by rlbonner Wednesday, March 20, 2013 3:10 PM
  • Unproposed as answer by rlbonner Wednesday, March 20, 2013 3:10 PM
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February 21st, 2013 10:38am

Save the following code as a .vbs file and doubleclick it on the box youre trying to keep alive. Once this script is running, then RDP to another box into a session were the LYNC is opened. This will keep alive. 

It has no confirmation, so just verify the wscript.exe command is running after you run it.

It sends an F15 command every few seconds to the box.  There is no "F15", so it does no harm.  It loops around forever so youll need to perform an endtask  (the wscript.exe process) when youre done. This is how i have been able to keep lync from showing "away" when the system is locked.

Dim WshShell

Set WshShell = WScript.CreateObject("WScript.Shell")

Do While True

WshShell.SendKeys("{F15}")

WScript.Sleep(55000)

Loop


  • Edited by rlbonner Wednesday, March 20, 2013 3:22 PM
  • Proposed as answer by rlbonner Wednesday, March 20, 2013 3:25 PM
March 20th, 2013 3:21pm

Save the following code as a .vbs file and doubleclick it on the box youre trying to keep alive. Once this script is running, then RDP to another box into a session were the LYNC is opened. This will keep alive. 

It has no confirmation, so just verify the wscript.exe command is running after you run it.

It sends an F15 command every few seconds to the box.  There is no "F15", so it does no harm.  It loops around forever so youll need to perform an endtask  (the wscript.exe process) when youre done. This is how i have been able to keep lync from showing "away" when the system is locked.

Dim WshShell

Set WshShell = WScript.CreateObject("WScript.Shell")

Do While True

WshShell.SendKeys("{F15}")

WScript.Sleep(55000)

Loop


  • Edited by rlbonner Wednesday, March 20, 2013 3:22 PM
  • Proposed as answer by rlbonner Wednesday, March 20, 2013 3:25 PM
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March 20th, 2013 3:21pm

Did you ever find a solution to this?

The Scenario at my Company is that we have integration with Exchange/Outlook. Presence is automatically set to Busy (In a Meeting) when they have entries in their calendar. But when the screen lock comes on, the presence is set to Away. Is it possible to avoid this, so that the presence stays at "Busy - In a Meeting" when the screen Lock is activated?

May 16th, 2013 12:41pm

Agreed. This is idiotic. I have call center users that fold and file paper between answering calls. And I have an IT security policy required by an auditor that PCs lock in 1 minute of inactivity.

You can see the obvious issue here, right?

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July 24th, 2013 7:44pm

I have a slightly different problem and came here looking for an answer.. *sigh*.. My office is a bit behind the times. We just got Windows 7 and Office 2010.  Since then, everytime I lock my screen, Lync shows me as "out of office" although I currently have no OOO message set in Outlook.  Meetings show correctly, and if I don't use my pc for 5 minutes, it shows away but as soon as I hit the 10 minute mark and my screen locks, or I hit the Windows+L combo to lock it, I'm suddenly Out of the Office.  This causes several problems as people will then call my supervisor and ask things like "when will Sam be back?" when I'm sitting right there, or just ran to the restroom.  HOW can I stop it? "Away" I can deal with "out of office" is NOT cool.
September 3rd, 2013 12:30pm

Hi,

Can you please tell me the steps, I have created the vbs file.

What do you mean by "doubleclick it on the box youre trying to keep alive. Once this script is running, then RDP to another box into a session were the LYNC is opened.".

Would be really helpful

Thanks

anish.gupta86@gmail.com

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December 10th, 2013 9:48am

I have a fix for you, although I don't know if you'll like it, but I use it myself.  

Tools

Options

Personal

The drop down under Personal information manager, select None.

It won't change my status when my computer locks.  It still tracks my meetings for me, and sometimes I put them in manually. I hope this is what you're looking for, otherwise you have to ask your system admin if they can change the lock time on your computer because Lync won't do it otherwise.

July 25th, 2014 10:47pm

Very easy fix and no download and no admin rights needed. 

Just run a powerpoint and adjust the timing of each slide.  as long as the powerpoint is running the system will not go into sleep mode.  Here I have no admin rights and this works just fine.  Adjust the slide show for 5 mins to almost and entire work day.  Another trick is to run a long youtube music mix "video/song".  as long as youtube is running the system will not go into sleep mode and you will remain "available".  I have not worked out anything else since I do not have admin rights.  Would love to receive Lync IM messages on the go but have to be next to my computer until I find a way to do this.  I downloaded lync for cell and ipad and desktop but can not log in with my companies credentials.  Maybe you all know something then please let me know. 

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October 26th, 2014 8:41pm

The issue is that you are Away from that computer. If the screen saver is on, then you are not going to be able to see an instant message that displays on that computer. The Presence status is specific to the machine that Lync is running on. Your status should not show as Away if you are active on a computer that you are logged into Lync on.

Of course, that doesn't explain the Conversation History issue...


January 14th, 2015 2:58pm

The issue is that you are Away from that computer. If the screen saver is on, then you are not going to be able to see an instant message that displays on that computer. The Presence status is specific to the machine that Lync is running on. Your status should not show as Away if you are active on a computer that you are logged into Lync on.

Of course, that doesn't explain the Conversation History issue...


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January 14th, 2015 2:58pm

Thank You RL! This is a nice neat solution to fulfil many requirements I have been using sloppy solutions for :)
  • Proposed as answer by J S G Monday, March 02, 2015 9:35 PM
March 2nd, 2015 9:35pm

Thank You RL! This is a nice neat solution to fulfil many requirements I have been using sloppy solutions for :)
  • Proposed as answer by J S G Monday, March 02, 2015 9:35 PM
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March 2nd, 2015 9:35pm

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