Hotspot found public network but no internet connection
I am in Thailand for six months and am trying to access the hotel hotspot using my pc windows 7 64 bit. The wireless conects to the public network fine but says no internet connection available. On my work laptop win xp i can connect fine but i cannot use
it for personal business. tried conntacting the administrator but language barrier was a big thing, is there any solution i can implement from home?
Windows IP Configuration
Host Name . . . . . . . . . . . . : anders-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : G-302 v3 802.11g Wireless PCI Adapter
Physical Address. . . . . . . . . : 40-4A-03-43-C6-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d1eb:9f06:f126:f318%13(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.243.24(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 322980355
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-38-6A-FF-6C-F0-49-EE-A9-86
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{8E338294-E3DB-4801-BF9E-73D0B5BF36A1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
please help
November 20th, 2010 10:09am
Based on the auto IP assigned, 169.254.243.24, that would indicate that your computer was unable to negotiate a DHCP lease or no DHCP server was avaiable to provide an IP lease.
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November 20th, 2010 4:55pm
right, i know that the srever works as i can connect to it via laptop with xp. do you know how to fix the problemon my pc to restor dhcp?
November 20th, 2010 8:34pm
hmmm... so obvisouly you have verified that the DHCP server is working. This may require other measures for troubleshooting as your Win 7 client is already set as "DHCP enabled : Yes". There is no other configuration required on the
client.
I would say that you may want to visit the vendor's website for the NIC that you have installed on the system to ensure its running on the lastest drivers. Have you verified/dupicated this issue on any other network? Or is it only this network?
If you have some technical know how, you may also consider installing a packet capture app (such as Wireshark) to inspect the DHCP packets. You should see 4 to complete the process successfully (DHCPDISCOVER, DHCPOFFER, DHCPREQUEST, DHCPACK).
The DHCP Process: Negotiating a Lease
http://www.anitkb.com/2010/04/dhcp-process-negotiating-lease.html
Visit: anITKB.com, an IT Knowledge Base.
Free Windows Admin Tool Kit Click here and download it now
November 20th, 2010 10:06pm
Hi Try to provide the IP address manualy and see if it's connetcting or not and give it a try to use google DNS (8.8.8.8 - 8.8.4.4) try also use windows troubleshooting go to network and sharing center and then click the red cross mark.Mohamed Mostafa
November 21st, 2010 3:35am