My Hotmail account was hacked I lost sleep trying to unblock my account and change my password ...and then change associated logins to other sites...which I managed to do; but, only after whoever hacked in had sent a bunch of spam to my contacts....including to people at my new job. Recently, the only two places I've been logging in at is at work which has a Windows XP computer with MalwareBytes and AVG....and my home computer which has Windows 7 Ult., MalwareBytes and Avira....the main thing I can think of is sometimes --because my computer at home is slow--I'll run it in Safe Mode in which sometimes the Avira isn't totally running in the background. I have accounts with Amazon.com and Paypal.com that use my hotmail email address to login. I've had to change the Paypal account to use a different email address. Is there anything I can do to prevent this from happening again? M Thanks

Would you detailed this sentence "My Hotmail account was hacked "? Does this mean that you have a lot of spam or someone stole you password and you cannot get in? If the latter is the case, then you should block your credentials in Amazon and Paypal and address hotmail support for help. Next time you should not only use good password, but change it frequently. Good updated antivirus is a must. Do not visit sites that are "prone" to sell you malware (illegal download pages, sex pages,...) Regards Milos

Would you detailed this sentence "My Hotmail account was hacked "? Does this mean that you have a lot of spam or someone stole you password and you cannot get in? If the latter is the case, then you should block your credentials in Amazon and Paypal and address hotmail support for help. Next time you should not only use good password, but change it frequently. Good updated antivirus is a must. Do not visit sites that are "prone" to sell you malware (illegal download pages, sex pages,...) Regards Milos

you should run combofix, tdskiller, malwarebytes, and mse, links can be found on google. then open up cmd with admin mode, then type: sfc /scannow if this sfc fails, you should just backup your data and reinstall windows. harden your OS by turning off start up programs, & services you dont need, be careful what services you turnoff & startup programs, also disable browser add ons and toolbars, also make sure to do all your windows updates including finding java, flash, adobe, browser, firmware, bios, etc updates. you system is probably running slow due to all the conflicting anti-virus on your system which eat up system resources, or its infected with virus's, i would recommend kasperksy for paid, or MSE for free in combination with malwarebytes, because malware bytes is not a real time AV, you can run them in parallel together. i'd clear out temp files with ccleaner s well, change all passwords for your system, and network, and report any unauthorized charges on your bank statements to you bank. stay away from questionable websites like Milos says. dont sign up on giftcard websites or promotional websites, or be careful where you put in your real passwords. also make sure that your firewall in enabled, and the appropriate ports are open and closed, and you have a network firewall as well with the same. change your password every 90 days. use alphanumerical passwords with upper and lower case, try 8-12 characters. dictionary words, and common phrases should be avoided. don't actually answer your security question correctly, because if your security question is what year you graduated high school and i went to school with you, and I know your email and thats all i need to get your password, bam i'm in. an unpatched (windows updates) XP machine is subject-able to more security exploits than windows 7. upgrade to windows 7 where possible. make sure no ones wire tapping your coaxial cable, or fiber optic lines, and be cautious who's connected to your local network, or if your in a public hot spot, especially starbuck's internet and hotel internet, or really any wireless access point that's not yours, as it could be a honey pot. if you have a smart phone, wipe and reload it. smart phones have microprocessors as well and can be programmed with malware. use secure connection where ever possible, and if you can run firefox, its great because it will tell you when your certificate is invalid, which will tell you when there's a possible phishing site, and if you can run it with the browser add-on noscript, good for you, more power to you. good luck. remember if you mess up your computer from doing any of this, its because you did it wrong, not because I told you the wrong things. Its a liability thing.

Hi, I suggest you scan your system termly. Enable firewall and enhance protective measures such as change password termly and enhance complexity. Microsoft Security Essentials http://windows.microsoft.com/en-us/windows/products/security-essentialsIvan-Liu TechNet Community Support

Hi, I suggest you scan your system termly. Enable firewall and enhance protective measures such as change password termly and enhance complexity. Microsoft Security Essentials http://windows.microsoft.com/en-us/windows/products/security-essentialsIvan-Liu TechNet Community Support