Hibernation Keyboard Issues
Hi all, Sometimes after exiting hibernation, the keyboard just stops working. No message in the event log, hard to replicate, but has happened several times. Bit of a pain really seeing as the only thing that works is to do a full restart of the computer. Does anyone know what I should do, in order to get to the root cause of this issue next time it happens? Being a developer, no matter how technical, I would like to get this one fixed if possible. Many thanks, DJ PIP
April 5th, 2010 5:37pm

Did you update the chipset driver and the keyboard driver to the latest one and see if the issue can be resolved? If the issue persists, access Clean Boot to check the issue. If the issue disappears in the Clean Boot environment, we continue to narrow down which entry is causing the issue. Also, is this a USB keyboard or PS2 keyboard? For more information about this issue, please refer to this knowledge base (KB) article: Troubleshoot problems waking computer from sleep mode Regards, Linda
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April 7th, 2010 9:39am

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