new router installed, software installed all fine. Internet connectivity all fineProblem: the old ukonline voyager 105 modem will not uninstall (hardware/software). message: new.dll, then message: administrator rights needed. I am the administrator and as such added no passwords etc.Problem: with Outlook express. I removed ukonline account details and added a new account. Sky tech (catherine) talked me through adding the details and fetching all submitted - pop.tools.sky.com, port numbers and relevent fields all completed. However Outlook will not let me sign in with under new account details (all details checked several times). Is the old hardware a clashat a loss, Lucy.1 person needs an answerI do too