Did a clean install of Windows 7 32 bit, but found that Help and Support was broken searches always produced 0 results, even for simple test questions.Reformatted the hard drive and performed a clean install of the 64 bit version, but Help still not working. Is Help working for others? If yes, how can I fix it the problem?

I sort of have the same issue. I can get some help topics answered but I also get a message that says I am not connected to the internet even though I am

Yes I get the same result.I would guess that the full helpcontent is not updated until later in the development cycle, as functionality will change and features may be added/removed and the help will need to be changed to reflect that.

Have also just noticed in my set-up, that on the search results page, the Search the Windows Help website link is broken.

As a possible solution to the original question: "searches always produced 0 results, even for simple test questions.", I've been having the same problem. While 'fiddling' around with the Help Window, I noticed a drop-down at the bottom-right that switches between "Get online Help" and "Get offline Help"; the defaultbeing Online. When I switched it to OfflineHelp now works. Toggled back to Online, it's broken again! (What fun. Looks like one o' them there new 'features' I keep hearin' 'bout.) See if that's what's going on in your case, too.

Hi RobThis is a known bug.You posted the correct procedure for solving the issue, however, on some systems, even this will not fix the problem.Regards,Thank You for testing Windows 7 Beta Ronnie Vernon MVP