Win 7RTM is saying I'm not connected to a network but I am. The network map shows my Delll Latitude D820 connected to the switch in my Dlink-825 router. But the link to the internet shows a red x. That's not correct since this post is being done via my internet connection. The map shows some other devices on my network, a LinkStatioon and another laptop but it says it can't place them in the map. If I now click connect to network it goes to try to connect my Intel Pro wireless 3945ABG to the network. It does connect but says it isn't connected and says it is connected to an unknown network. Windows firewall says I'm connected to a public network but I'm connected to my home private network where my office is. I've got windows firewall off since I have a dlink router behind another router/gateway from Att-Uverse. This all worked fine before I installed Win 7 RTM. Win7 RC1 didn't display these issues.

bump....

Hi, First, I would like to confirm the following questions: 1. Would you please let me know whether another computer can connect to the D-Link 825 router normally? 2. Is the computer in a workgroup or a domain? Please refer to the following steps to troubleshoot the issue. 1. Obtain IP address and DNS automatically. a. Click "Start", input "NCPA.CPL" (without quotation marks) to Start Search bar and press "Enter". b. Right-click the network connection and click "Properties". If you are prompted for an administrator password or confirmation, type the password or provide confirmation. c. Click to highlight "Internet Protocol Version 6 (TCP/IPv6)" and click "Properties". d. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". e. Click "OK". f. Click to highlight "Internet Protocol Version 4 (TCP/IPv4)" and click "Properties". g. Check "Obtain an IP address automatically" and "Obtain DNS server address automatically". h. Click "OK" and restart the computer. 2. Temporarily turn off the firewall on both computers and router (if it has firewall) to check the result. 3. Since the Windows 7 computer connects to the network wirelessly, I suggest we change the connection with a network cable and connect Internet again. 4. The issue may also be related to the NIC on the Windows 7 computer and the router. Please upgrade the NIC driver and the router's firmware. If the issue persists, please help to collect the following information for research. a. Click the Start Buttonl, go to Run. b. Type "cmd" (without quotation marks) in the open box and press Enter Key. c. In the open command window, input the following command and press Enter Key after it. IPCONFIG /ALL >C:\result.txt d. Please open Computer and navigate to C:\ folder to find the "result.txt" file and post the result here. Thanks, Novak

Hello Novak,I have already done all of the things you listed. The router is at the latest Rev. Other computers use the router. Nothing I try makes a difference. I am using DHCP. IPv4 and IPv6 are both enabled and set to DHCP. I have updated drivers for both the NIC card and the wireless card. I have a hardwirednetwork connection. The firewall is turned of in windows 7. But the problem still persists. Windows won't let me set the network location to home or office. I can't see a map of the network. But even so the system connects to the internet but thinks i is not connected and it stil says in homegroup that it can't connect to a network.Thanks for your help.Here is the Ipconfig /all:Windows IP Configuration Host Name . . . . . . . . . . . . : Andys-Laptop Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Broadcast IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controller Physical Address. . . . . . . . . : 00-15-C5-07-E6-C3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IPv4 Address. . . . . . . . . . . : 192.168.0.199(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.254.0 Lease Obtained. . . . . . . . . . : Sunday, September 13, 2009 2:07:05 PM Lease Expires . . . . . . . . . . : Monday, September 14, 2009 2:08:24 PM Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 192.168.0.1 NetBIOS over Tcpip. . . . . . . . : Enabled Wireless LAN adapter Wireless Network Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection Physical Address. . . . . . . . . : 00-13-02-57-A3-F8 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Bluetooth Network Connection 3: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network) #3 Physical Address. . . . . . . . . : 00-10-60-52-11-A3 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{A1FBCE24-18E0-4E5D-9D1C-F3C0D2CB203D}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 11: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{6CCB5516-1F39-4731-A458-83D37EA63501}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter isatap.{EBE34CDA-249C-4D99-8C14-E13EA73CCFA0}: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

After reviewing the IP information, please bypass the switch or router for a test first. If the issue persists, please leave the HomeGroup and renew the IP address to check the result. 1. Click Start menu and click Control Panel. 2. Click Network and Sharing Center and click "Leave HomeGroup". 3. Click the Start Button, go to Run. 4. Type "cmd" (without quotation marks) in the open box and press Enter Key. 5. In the open command window, input the following command and press Enter Key after it. Ipconfig /release Ipconfig /renew If the issue persists, I suggest we start the computer in Safe Mode with Networking to troubleshoot the issue. 1. Restart the computer. 2. After "POST" (the Power On Self Test usually has a text mode screen at the beginning when a system boots up), keep pressing the F8 key until the Windows Startup menu appears. 3. Choose "Safe Mode with Networking" and press Enter. Can we access Internet normally in this mode? If issue still occurs, please capture a log file for research. Collect the Netmon trace ========================= a. Download NetMon3.3 from the following website and install it on the computer http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=983b941d-06cb-4658-b7f6-3088333d062f b. Launch NetMon3.3. c. In the Microsoft Network Monitor 3.3 window, click Create a new capture tab d. In the new tab, select all the Network Adapters in the Select Networks window. e. Then, switch to Network Monitor, press F5 to start NetMon. f. Try to download the large file. When it failed, go to step 7. g. Go back to the NetMon window and press F7 to stop the NetMon. h. Press Ctrl+S to save the Netmon file named test. Then please upload to SkyDrive (www.skydrive.live.com ) and share the link to me. Since other computer can connect Internet normally, please help to collect the IPCONFIG result on another computer for further research. Thanks, Novak

The NetMon file is at http://cid-9adee03315a06f21.skydrive.live.com/home.aspxThis problem is really strange. If I ipconfig /release and then go to network and sharing, windows 7 allows me to say this is not a public network.It then connects to my router but says the router isn't connected to the internet. So, I click the red x.......it then resets the adapter and makes the connection to the internet but says it is on a public network and at the same time says it is not connected to a network at all. It actually is on a secure pivate network and is connected to the internet.

bump

Hi,Please bypass the router and connect to Internet directly for a test. If the issue persists, I suggest we put the computer to another network and check whether it can connect Internet normally in other network.Thanks,Novak

Hello,My internet service is provided by AT&T Uverse. As near as I can tell there is no way to bypass the router. I don't have a cable modem behind my router. If I did I could do what you ask. If I bypass my gateway the internet service will work nolonger. It is an ADSL system. I have confirmed this with my ISP.

Please use the computer on other network to check whether it can connect Internet. To do this, we can eliminate the network settings' cause on the computer. In addition, we can borrow another router and turn on it in this problematic network for a test.Novak

I have 2 other computers both windows xp pro. Both are on the same network and both work fine. It just this windows 7 system that is experiencing weird problems.

First, I would like to confirm whether the computer can access Internet normally in Safe Mode with Networking. Is the Windows 7 machine still in a HomeGroup? Please understand that the issue can occur by incorrect router or system settings. First, it's highly recommended to reload router settings and make sure that the MAC address of the NIC on the Windows 7 machine is permitted. Meanwhile, you can perform the following steps on system side. Step 1: Verify relevant services a. Click "Start", go to run, type "services.msc" (without quotation marks) in the open box and press Enter. Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue. b. Right click the "Network Location Awareness" service and choose Properties. c. On General tab click Start. d. Choose Automatic next to Startup type. e. Click OK. Step 2: Clear the Hosts file a. Click the Start Button, type "%SystemRoot%\system32\drivers\etc" (without quotation marks) and press Enter. b. Right-click on the file "Hosts" (without quotations) and choose Delete. c. Click Continue to confirm the deletion and verify the administrator permission. Step 3: Clean up the Domain Name Resolution (DNS) cache a. Click the Start Button, type "cmd" (without quotation marks), in the search result list, right click on Cmd.exe and select Run as administrator. b. Click Continue button to verify the administrator permission. c. In the popup window, type: "ipconfig /flushdns" (without quotation marks) and press Enter. If the issue persists, please ping the router and post the result here.Thanks, Novak

C:\Users\Andy>ping 192.168.0.1 Pinging 192.168.0.1 with 32 bytes of data:Reply from 192.168.0.1: bytes=32 time<1ms TTL=64Reply from 192.168.0.1: bytes=32 time<1ms TTL=64Reply from 192.168.0.1: bytes=32 time<1ms TTL=64Reply from 192.168.0.1: bytes=32 time<1ms TTL=64 Ping statistics for 192.168.0.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0msI took the time to reset the router to factory specs to see if that is the problem but Win 7 still thinks i'm connected to a public network. I also deleted the Hosts file and cleared the DNS cache.

I'm thinking that this is something that can't get resolved. It sure would be good to have it fixed so that the network location is correct. I need that for when I travel with my laptop. It needs to say public when I'm ina hotel and private when I'm at home or in an office.

Hi,Please capture a screenshot of the "Network and Sharing Center" window and upload to Skydrive for further research.Thanks,Novak

Done.You will notice it says I am not connected to a network. But I am connected. Thanks for your help.RailGuy5http://cid-9adee03315a06f21.skydrive.live.com/browse.aspx/.Public?uc=1&isFromRichUpload=1

Any more ideas?

Based on the screenshot and my research, this issue can occur if the Network Connections service is corrupted. Please try the following suggestions for a test. However, if the issue persists, you may need do a Inplace upgrade to repair the system.Step1: Restore Default Policy of Windows Firewalla. Click Start and type "wf.msc" (without quotation marks) in the open box, and then press Enter.b. Click "Windows Firewall with Advanced Security" and click "Action" menu.c. Click "Restore Default Policy".d. Restart the computer for a test.If the issue persists, please move the next steps.Step 2: Restore Network Connection registrya. Please download the correct Network Connection registry file from the link below:http://cid-6df3bca839e981ef.skydrive.live.com/self.aspx/.Public/DA.txtb. There will be the DA.txt file. Please right click it and rename it to DA.reg file.c. Double click the DA.reg file and click Yes to import the file.Note: Please back up teh registry file before importing the registry file to avoid unexpected issue.What's the result?If the connection is still abnormal, you may need perform a Inplace Upgrade to repair the system or reinstall the Windows 7 RTM. Novak

The solution was to do an Inplace Upgrade to repair the system. Although that takes a while it did solve the problem as near as I can tell. My computer is connected to a homegroup. It is nolonger connected to a public network. I can modify the network location. Other computers and my Buffalo Linkstation along with my Dlink router all show up on the network. Things seem to be behaving as expected.Thanks very much for your time and effort to help me get this issue resolved.RailGuy5