Help !! Urgent. Weird window appears almost every time I type something( hijackthis log provided)
Almost every time I type something through my keyboard when I surf the net, I find a weird window comes out which writes <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> I can sometimes delete the window. But when I stop typing for some time, this window will appear again when I continue to type some words. This situation only occurs when I type something on the website, such as on the search box on yahoo.com. I don't encounter the same problem when I'm using Microsoft Word or Excel. Can someone please help me? Thank you very much. I'm using Windows 7 and IE 9(have changed to IE 8). The hijackthis log is provided as follows. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 8:09:40, on 23/6/2012 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v8.00 (8.00.7601.17514) Boot mode: Normal Running processes: C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe C:\Program Files (x86)\AVG\AVG2012\avgtray.exe C:\Program Files (x86)\AVG Secure Search\vprot.exe C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_2_202_235_ActiveX.exe C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe C:\Program Files (x86)\Internet Explorer\iexplore.exe F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: AVG Do Not Track - {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll O2 - BHO: Canon Easy-WebPrint EX BHO - {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll O2 - BHO: Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll O2 - BHO: Windows Live Messenger Companion Helper - {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O2 - BHO: WebBlock Class - {C6B08E8D-3F9A-4710-9F38-E4BF827C6AC2} - C:\Program Files (x86)\Ashkon Software\Website Block\webblock.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file) O3 - Toolbar: Canon Easy-WebPrint EX - {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.7\AVG Secure Search_toolbar.dll O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files (x86)\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program Files (x86)\Canon\Solution Menu EX\CNSEMAIN.EXE /logon O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE O4 - HKLM\..\Run: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r O4 - HKLM\..\Run: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe" O4 - HKLM\..\Run: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe O4 - HKLM\..\Run: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 O4 - HKLM\..\Run: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe" O4 - HKLM\..\Run: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\RunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe" O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background O4 - HKCU\..\Run: [K8GM.exe] "C:\Program Files (x86)\Kuai8\K8GM.exe" -background O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun O9 - Extra button: @C:\Program Files (x86)\Windows Live\Companion\companionlang.dll,-600 - {0000036B-C524-4050-81A0-243669A86B9F} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll O9 - Extra button: OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll O9 - Extra 'Tools' menuitem: OneNote(E) - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~1\Office12\ONBttnIE.dll O9 - Extra button: AVG Do Not Track - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll O15 - ESC Trusted Zone: http://*.update.microsoft.com O16 - DPF: {AC414988-E5BB-4C2C-873B-EA53D2F3D23A} (CCTVUpdateInstall) - http://t.live.cntv.cn/ieocx/CCTVUpdateInstall.dll O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O16 - DPF: {F1204720-88C1-4AEF-BE47-4EDF2A114442} (VMInstallCtl Class) - http://game-fe7.sina.com.hk/~game/game/html/VMInstall.cab O18 - Protocol: about - {3050F406-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: cdl - {3DD53D40-7B8B-11D0-B013-00AA0059CE02} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: dvd - {12D51199-0DB5-46FE-A120-47A3D7D937CC} - C:\Windows\SysWOW64\msvidctl.dll O18 - Protocol: file - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: ftp - {79EAC9E3-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll O18 - Protocol: http - {79EAC9E2-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: https - {79EAC9E5-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\System32\itss.dll O18 - Protocol: javascript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll O18 - Protocol: local - {79EAC9E7-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: mailto - {3050F3DA-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: mhtml - {05300401-BCBC-11D0-85E3-00C04FD85AB4} - C:\Windows\system32\inetcomm.dll O18 - Protocol: mk - {79EAC9E6-BAF9-11CE-8C82-00AA004BA90B} - C:\Windows\SysWOW64\urlmon.dll O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dll O18 - Protocol: ms-its - {9D148291-B9C8-11D0-A4CC-0000F80149F6} - C:\Windows\System32\itss.dll O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll O18 - Protocol: res - {3050F3BC-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL O18 - Protocol: tv - {CBD30858-AF45-11D2-B6D6-00C04FBBDE6E} - C:\Windows\SysWOW64\msvidctl.dll O18 - Protocol: vbscript - {3050F3B2-98B5-11CF-BB82-00AA00BDCE0B} - C:\Windows\SysWOW64\mshtml.dll O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\11.1.0\ViProtocol.dll O18 - Protocol: wlmailhtml - {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - C:\Program Files (x86)\Windows Live\Mail\mailcomm.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe O23 - Service: Dopool_Schedule - DopLive P2P??? - C:\Program Files (x86)\TV\schedule.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe O23 - Service: Canon Inkjet Printer/Scanner/Fax Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files (x86)\Canon\IJPLM\IJPLMSVC.EXE O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: SoftThinks Agent Service (SftService) - SoftThinks - C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: SupportSoft Sprocket Service (DellSupportCenter) (sprtsvc_DellSupportCenter) - SupportSoft, Inc. - C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\SysWOW64\ZoneLabs\vsmon.exe O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: vToolbarUpdater11.1.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: @%systemroot%\system32\SearchIndexer.exe,-103 (WSearch) - Unknown owner - C:\Windows\system32\SearchIndexer.exe -- End of file - 14544 bytes
June 23rd, 2012 7:58pm
I would download superantispyware free edition and run it and delete whatever it finds. I'd do the same with malwarebytes free edition.
Free Windows Admin Tool Kit Click here and download it now
June 23rd, 2012 10:22pm
Hi, I would like to check whether you are using Internet Explorer to view the website? If so, please try to reset Internet Explorer settings and see how it works Meanwhile, you can also test the issue in Clean Boot and Safe Mode with networking. Hope this helps Vincent Wang TechNet Community Support
June 27th, 2012 4:49am

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