Headache Time Trying to Install HP LaserJet 2015
I get error 0x80070705. I can see the Printer and use the printer with other Vista machines, but can not seem to install this printer on Windows 7 Ultimate 64 Bit machine. When you select the printer address you get message that you can not connect to the Printer. I was able to install it locally using the driver built in to Windows 7 with no problem. Tried to install a different HP LaserJet 2015 networked on another machine, this time it searched at least for a driver then failed. I was able to install a HP Color Laser 2600n with no problem. This is the Error in the Event Properties: Installing printer driver HP LaserJet P2015 Series PCL 6 failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information. In the details window I get: Log Name: Microsoft-Windows-PrintService/Admin Source: Microsoft-Windows-PrintService Date: 11/23/2009 5:56:44 PM Event ID: 215 Task Category: Installing a printer driver Level: Error Keywords: Printer Setup,Printer User: SYSTEM Computer: Frank-PC Description: Installing printer driver HP LaserJet P2015 Series PCL 6 failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" /> <EventID>215</EventID> <Version>0</Version> <Level>2</Level> <Task>19</Task> <Opcode>12</Opcode> <Keywords>0x8000000000000220</Keywords> <TimeCreated SystemTime="2009-11-23T23:56:44.205000000Z" /> <EventRecordID>135</EventRecordID> <Correlation /> <Execution ProcessID="1976" ThreadID="2192" /> <Channel>Microsoft-Windows-PrintService/Admin</Channel> <Computer>Frank-PC</Computer> <Security UserID="S-1-5-18" /> </System> <UserData> <SetupInstallPrinterDriver xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events"> <Label>InternalInstallPrinterDriverFromPackage</Label> <Message>pfnPSetupParseInfAndCommitFileQueue failed</Message> <AdditionalInfo>-</AdditionalInfo> <InfPath>-</InfPath> <DriverName>HP LaserJet P2015 Series PCL 6</DriverName> <InstallSection>-</InstallSection> <ProcessorArchitecture>Windows x64</ProcessorArchitecture> <PackageAware>Not package aware</PackageAware> <CoreDriverDependencies>-</CoreDriverDependencies> <LastError>0x0</LastError> <HResult>0x80070705</HResult> </SetupInstallPrinterDriver> </UserData> </Event>
November 24th, 2009 2:56am

HiThere's a new Driver released , so try again it may solve your problem.http://newdriverdownloads.com/drivers/pp_hp_HP_LaserJet-P2015dn.html?t202id=5432&t202kw=Hp%20laserjet%20p2015dn%20driver
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November 24th, 2009 4:56am

I already had the current driver from HP and it also came in Windows 7. Besides the link you provided is bunk!!! Here some more information from the Administrative Events: Log Name: Microsoft-Windows-PrintService/Admin Source: Microsoft-Windows-PrintService Date: 11/24/2009 8:19:38 AM Event ID: 602 Task Category: Client-side rendering Level: Error Keywords: Client Side Rendering (CSR),Classic Spooler Event User: Frank-PC\Frank Computer: Frank-PC Description: The print spooler failed to reopen an existing printer connection because it could not read the configuration information from the registry key S-1-5-21-3469870494-3318351231-2552505411-1000\Printers\Connections\,,OFFICE-2,HP LaserJet P2015 Series PCL 6. This can occur if the key name or values are malformed or missing. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" /> <EventID>602</EventID> <Version>0</Version> <Level>2</Level> <Task>41</Task> <Opcode>12</Opcode> <Keywords>0x8000000000008800</Keywords> <TimeCreated SystemTime="2009-11-24T14:19:38.044800000Z" /> <EventRecordID>144</EventRecordID> <Correlation /> <Execution ProcessID="1896" ThreadID="3584" /> <Channel>Microsoft-Windows-PrintService/Admin</Channel> <Computer>Frank-PC</Computer> <Security UserID="S-1-5-21-3469870494-3318351231-2552505411-1000" /> </System> <UserData> <CSRRegistryFailed xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events"> <RegistryKey1>S-1-5-21-3469870494-3318351231-2552505411-1000\Printers\Connections</RegistryKey1> <RegistryKey2>,,OFFICE-2,HP LaserJet P2015 Series PCL 6</RegistryKey2> </CSRRegistryFailed> </UserData> </Event>
November 24th, 2009 11:17am

I deleted the registry entries that the Administrative Entries referenced. Then I was able to install the printer as a network Hp laser jet 2015.
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November 25th, 2009 4:26pm

Hello, NetworkPrinterHeadache. I have same error and below is my Event XML: Log Name: Microsoft-Windows-PrintService/AdminSource: Microsoft-Windows-PrintServiceDate: 3/23/2010 5:05:29 PMEvent ID: 215Task Category: (19)Level: ErrorKeywords: User: SYSTEMComputer: BHS-PCDescription:Installing printer driver HP LaserJet P2015 Series PCL 6 failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-PrintService" Guid="{747EF6FD-E535-4D16-B510-42C90F6873A1}" /> <EventID>215</EventID> <Version>0</Version> <Level>2</Level> <Task>19</Task> <Opcode>12</Opcode> <Keywords>0x8000000000000220</Keywords> <TimeCreated SystemTime="2010-03-23T10:05:29.852262100Z" /> <EventRecordID>55</EventRecordID> <Correlation /> <Execution ProcessID="1280" ThreadID="1484" /> <Channel>Microsoft-Windows-PrintService/Admin</Channel> <Computer>BHS-PC</Computer> <Security UserID="S-1-5-18" /> </System> <UserData> <SetupInstallPrinterDriver xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="http://manifests.microsoft.com/win/2005/08/windows/printing/spooler/core/events"> <Label>InternalInstallPrinterDriverFromPackage</Label> <Message>pfnPSetupParseInfAndCommitFileQueue failed</Message> <AdditionalInfo>-</AdditionalInfo> <InfPath>-</InfPath> <DriverName>HP LaserJet P2015 Series PCL 6</DriverName> <InstallSection>-</InstallSection> <ProcessorArchitecture>Windows x64</ProcessorArchitecture> <PackageAware>Not package aware</PackageAware> <CoreDriverDependencies>-</CoreDriverDependencies> <LastError>0x0</LastError> <HResult>0x80070705</HResult> </SetupInstallPrinterDriver> </UserData></Event> I have deleted the key {747EF6FD-E535-4D16-B510-42C90F6873A1} everywhere in the registry (using find and delete). The problem still the same. Please help. If you can please contact me at: haison303@hotmail.com/ haison303@gmail.com Thank you very much and your great help should be highly appreciated as I could not install any HP printers now.
March 23rd, 2010 6:56am

Hi All, Driver Install for HP LaserJet 2015 All OS Download good luck
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May 30th, 2010 9:49am

I was facing problem in installing HP LaserJet 2015, i found the manual installation steps, http://www.asknetinfo.com/how-to-install-network-printer-hp-laserjet-2015.html It worked for me and i successfully installed printer driver on all XP machines on my network. I couldn't check these steps on Win7 as i don't have any at this time. I think same will work on Win 7 too.
March 27th, 2012 3:04am

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