when I start to add printer from the network to user i face this problem.

Hi, According the issue, the printer driver on server not support Windows 7 or not exist. You could install this driver manually. Here is the official download link: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=2512309&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=2512308 Notice: Since the websites is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this. Hope that helps Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

thanks we will try it. but we face another problem when the user want to print from printer and it's already add in his PC the printer ask for install the printer drive. the printer connected on the network.