MY INTERNET WORKS THROUGH EXPLORER BUT WONT GO TO I TUNES STORE THROUGH I TUNES ON MY DESKTOP OR MAKE A CONECTION FOR ANYTHING ELSE THAT NEEDS ONE IT SAYS THE DNS SERVER IS NOT RESPONDING AND THE WIRELESS CONECTION IS NOT CONECTED AND IT CANT CONECT IT PLEASE HELP

Hi, Please let me know if the other applications which use Internet connection also encounter this issue? And let me know if you are using a proxy. You can try the following steps to test this issue: 1. Temporarily disable Firewall and third party antivirus program on the computer for a test. In Windows 7, to turn off Windows Firewall, we should use this command: Netsh advfirewall set allprofiles state off To turn it on: Netsh advfirewall set allprofiles state on 2. Boot the system to Clean Boot environment to determine the possible cause. 3. Please check DNS use the command “nslookup”. 4. Please test this issue via the wire connection. If the issue persists, you need to contact the ITunes support to reconfigure the settings. Please Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.