Good Signal Strength Limited Connectivity
I have got a Toshiba laptop with a wireless connection and although it says my signal strength is good/excellent my internet will not work at all and keeps saying it has limited connectivity when I click to diagnose problem it says there may be a problem with one or more of my network adaptors but I've checked and from what it says they are all fine also the main computer in the house I'm using to get my internet connection is working justfine.Can anyone help???
December 18th, 2008 7:35pm

Try running Winsock fix fromhttp://www.snapfiles.com/get/winsockxpfix.html and restart your machine. Also try to restart your modem and router.
Free Windows Admin Tool Kit Click here and download it now
December 18th, 2008 11:28pm

I have now tried doing those things but it is still not working and still says limted connectivity and whenever I try to load my internet explorer it just says page cannot be displayed.
December 19th, 2008 7:14pm

Hi, Based on my research, Id like suggest you try the following: 1. Update device driver for the wireless NIC. And please also give me the detail information about the wireless NIC, such as its brand and model. 2. We can check the issue by manually assigning IP address, subnet mask, default gateway and the DNS settings according to your routers settings. Please let me know if this helps. 3. Configure the wireless NIC settings to obtain the IP address and DNS automatically to see if it works. If this still exists, it can be caused by the factor that the Vista cannot obtain an proper IP address and please refer to the following KB: Windows Vista cannot obtain an IP address from certain routers or from certain non-Microsoft DHCP servers http://support.microsoft.com/kb/928233 After checking, if the issue persists, please also help collect more information: 1. Lets run CMD and then ipconfig /all to export all the network settings and post the information to this thread. 2. Please ping loopback address (127.0.0.1), ping the real IP address of the computer, and the wireless router one by one to check if they can be accessed and post the logs to the thread as well. 3. Please check the event log. Is there any related error message? 4. Based on my experience, the issue may be related to the device drivers of the wireless chipsets and the firmware of the wireless router. Therefore, I would like to suggest that you also check your wireless router manufacturers website and check if there is any upgrade version of firmware. 5. Please check if you have any other NICs (including virtual, wired or wireless). If so, please try to disable them in the Control Panel-Network connections or remove them from the device manager to have a check (Please make sure that you have driver before removing). Hope this helps. Nicholas Li - MSFT Nicholas Li - MSFT
Free Windows Admin Tool Kit Click here and download it now
December 22nd, 2008 2:20pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics