Getting the free upgrade from 8 PRo to 8.1

Why in the world am I blocked from  getting this in the "Store"

I will be managing a small fleet of pads/tablets     so on the very 1st one  Iwant to getthe upgrade prior to handing the unit out to the end user... so  Itry to go to the store and and it says   " I cant access this using an administrative account"

how much sence  does this make ? the hardware is all new..the WIN8 is all new....but they want some "non administrator" to get and install this upgrade ???   any non administrator wil nt have the authority or expertise to do this and as an administrator  Ipersonnlawant to do the upgrade in orderto see what happens and docuemnt so  ian proceed on the other 10 units I am deploying

Please stop trying to be like Apple/itunes etc........

January 17th, 2014 8:48am

The Windows Store is only for users who sign in with a Microsoft (Live) account. It can't be used by a local user account, Administrator or otherwise.
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January 17th, 2014 10:19am

new to this and just  following whatever support  ican google up

no one mentions "window live account till now"  and my problems is that I cant even launch the app let alone be asked to login with my W.L  id

I need /want to be able to do admin level stuff as admin   dont  like  the idea of changing how i do sutff for 25 years and now have ot make a "regular user " that will do  computer admin activities    like i say.... we tried to adopt /intrgrate/use Ipads in our business environment and after 2 years of constant struggle we canned those things a....so I dont like MS trying to emulate Apple 

January 17th, 2014 10:30am

Using the Live account is equivalent to just another account. So you can log out of Windows from the local account and "equivalent" change user/logon as a different user and use the Live account. I do not use Windows 8 in an Enterprise environment and have no experience of how to manage these types of devices.

I had created a "servicing" Live account that I use only for testing on a system.

Now, concerning upgrading these systems... If they are running Windows 8 Enterprise edition, you can download the 8.1 media from the VLSC.

With that media you can do an in-place upgrade on the individual systems. If these devices have a different OS, such as one from the retail channel (core or pro) or Windows RT, then I am not sure if you can do an in-place upgrade in the same way. Probably not for RT since you can't download that OS from anywhere that I am aware of.

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January 17th, 2014 10:49am

Then what should i do if my windows 8 is pro, but there isn't any windows upgrade in my win-store ?,,please help
January 17th, 2014 11:46am

Al,

If you are not using a Volume License version, you will need to make sure you run Windows update (specifically, KB2871389). One of the updates makes the 8.1 upgrade show up in the store.

If you are on a Volume License, you must follow Tripredacus' instructions above.

Hope this helps,

David
Windows Outreach Team - IT Pro
The Springboard Series on TechNet 

Free Windows Admin Tool Kit Click here and download it now
January 17th, 2014 12:07pm

Using the Live account is equivalent to just another account. So you can log out of Windows from the local account and "equivalent" change user/logon as a different user and use the Live account. I do not use Windows 8 in an Enterprise environment and have no experience of how to manage these types of devices.

I had created a "servicing" Live account that I use only for testing on a system.

Now, concerning upgrading these systems... If they are running Windows 8 Enterprise edition, you can download the 8.1 media from the VLSC.

With that media you can do an in-place upgrade on the individual systems. If these devices have a different OS, such as one from the retail channel (core or pro) or Windows RT, then I am not sure if you can do an in-place upgrade in the same way. Probably not for RT since you can't download that OS from anywhere that I am aware of.

January 17th, 2014 6:47pm

Al,

If you are not using a Volume License version, you will need to make sure you run Windows update (specifically, KB2871389). One of the updates makes the 8.1 upgrade show up in the store.

If you are on a Volume License, you must follow Tripredacus' instructions above.

Hope this helps,

David
Windows Outreach Team - IT Pro
The Springboard Series on TechNet 

Free Windows Admin Tool Kit Click here and download it now
January 17th, 2014 8:05pm

I gave up and  created a new user  so  I will not be attempting to do this using my administrator account whne accessing the "HPaPPLE" Store

Still got nowhere because  I had to make this new userr a member of the administraor group on the PAD !!!

Then as soon as  I clicked  on the store it promped me to get/do the update      it takes forever to get through  the process......but its done and now  I can start to the desktop

BTW I was never asked or prompted for a Windows Live credentials 

  • Marked as answer by EyeGore 22 hours 28 minutes ago
January 22nd, 2014 8:21am

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