Original title: dwshk36.ocxI keep getting the error message dwshk36.ocx. Help!

Hi CRomeo, 1. When are you getting this error message?2. Does this occur when you try to open any specific program? Method 1:Step 1:You may try to boot in safe mode with networking and see if you are able to access the files and folders.You may refer the following link to boot in Safe mode with Networkinghttp://support.microsoft.com/kb/315222Step 2:You may try performing a clean boot. A clean boot helps to verify if any third party application services or startup item is causing this issue.You may refer the following KB article to put the computer in clean boot:http://support.microsoft.com/kb/310353 If your issue is resolved after performing Clean Boot, then follow the steps mentioned in the above KB article to narrow down the exact source.After you used the clean boot to resolve your problem, you can follow the steps to configure Windows XP to start normally. Method 2:You may also refer the following link and perform the online scan on your computer to check whether your computer is been infected by any virus or not.http://onecare.live.com/site/en-us/default.htmlHope this information is helpful. Praseetha KMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.