I have just received a phone call proporting to come from WindowsSupport Service about malicious Junk Files that are being downloaded to my computer. They asked me to type EVENTVWR into my run programme and they would show me the junk mail and then they would delete the files for me. I refused and said I would contact Windows direct - was this a genuine call or a scam?1 person needs an answerI do too

Hi,You were right to be suspicious.Microsoft only rings you, when you have asked for help and support.In my own dealings with their support staff.I was phoned by one of the support team, to ask was my problem solved. Please bear in mind, that my answer is based on the details given in your post. The more I get the better the answer, Slan go foill, Paul

Hi,You were right to be suspicious.Microsoft only rings you, when you have asked for help and support.In my own dealings with their support staff.I was phone by one of the support team, to ask was my problem solved. Please bear in mind, that my answer is based on the details given in your post. The more I get the better the answer, Slan go foill, Paul

I have just received a phone call proporting to come from WindowsSupport Service about malicious Junk Files that are being downloaded to my computer. They asked me to type EVENTVWR into my run programme and they would show me the junk mail and then they would delete the files for me. I refused and said I would contact Windows direct - was this a genuine call or a scam?SCAM!