I recently started receiving a Generic Host process win32 has encountered an error and needs to close message. After the message I lose my speakers, as in the speakers are not directed by windows. I was recently hit with Thinkpoint virus, however this problem didn't start until immediately after I installed Norton Antivirus. Thank you for any help in resolving the issue.

Hi,· Were you able to remove the thinkpoint virus?· Did you try uninstalling and reinstalling the Norton antivirus program? Step 1:“How to remove ThinkPoint from your computer”: http://support.microsoft.com/kb/2445108Step 2:You may also try following the steps from “Error messages when you start a Windows XP-based computer “: http://support.microsoft.com/kb/931852DianaMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.