Generic host error offset 00023845
Around October 20th I began receiving a Generic Host 32 error. It then says Ver Mod 5.1.2600.5755 scvhost.exe, appver 5.1.2600.5512 ntdll.dll, offset 00023845.This seems to start after running ie and then my computer will freeze. I've tried running without add-ons and I reset ie which didn't help. I started in safe mode and ran Malwarebytes anti-malaware and Trend Micro anti virus. This seemed to help for a couple of hours as Malware found 17 infected files but it started again. My sound also doesn't work. Windows XP sp3Trend Micro Security Suite1 person needs an answerI do too
November 2nd, 2010 3:50pm

Hi cswvu, It seems that the virus was not completely removed from the computer. I would suggest you to run online virus scan on your computer and check if that helps.Below link will help you run scan on the computer:http://onecare.live.com/site/en-us/default.htmYou may also run SFC scan on your computer and check if it helps: Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe): http://support.microsoft.com/kb/310747 Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
Free Windows Admin Tool Kit Click here and download it now
November 3rd, 2010 5:39am

Thank you for the response. After posting I searched the internet some more and found the followinghttp://www.bleepingcomputer.com/forums/topic348659.html This recommended running tdss rootkit removing tool from Kaspersky. I ran it and it found 1 rootkit and removed it, however the forum moderator says in the post to basically give up on the computer and buy a new one if you use it for finances. Is there anyway to be sure this was totally removed or is the final option purchasing a new computer? I did do the SFC scan prior to running tdss killer and it didn't help. I wanted Microsofts opinion on the matter I can also list the log from tdss killer if needed. Also all postings on any forum with the offset 00023845 are from sept - oct 2010 so this might be something new. Thank you!
November 3rd, 2010 9:51am

Buying a new computer is somewhat over the top.The most you might need to to do is is to reformat the drive / drives and reinstall Windows.Hope this helps, Gerry Cornell
Free Windows Admin Tool Kit Click here and download it now
November 3rd, 2010 10:14am

I guess my question is will I know if this comes back and is it safe to go to banking websites on this computer? Thanks
November 3rd, 2010 2:11pm

Computer security is not my forte but I think I can answer your question.Your existing computer will be no more or less secure than a new computer. I say this on the basis that you clear malware from your existing computer.Your computer security will depend on what programmes you deploy and how you use your computer. You need a reliable anti-virus programme, one real time anti-spyware programme, and a firewall. A second anti-spyware programme for periodic scans is favoured by many. You need to install Microsoft security updates as they become available. You need to deal with system errors reported in Event Viewer as and when they arise. If you have errors you may not notice malware activity should it arise. Once malware gets a foothold other malware can exploit the breach in the computer's security.How you use your computer is also important. If you visit dodgy sites then you expose your computer. Modern anti-virus software usually incorporates the means to identify risky sites. You need to heed warnings. Where passwords are appropriate.you need to keep the details secure. Financial scams commonly are attempted by a trick. You should not respond to unsolicited email inviting you to provide personal information. Any financial offer not commonly available should be ignored as there wiil be an unexpected price to pay. With specific bank web sites you should only go there of your own volition and not in response to an invitation over the internet. The level of security will need to be raised if you run a business through the computer.Hope this helps, Gerry Cornell
Free Windows Admin Tool Kit Click here and download it now
November 3rd, 2010 3:49pm

Thank you for your reply!
November 8th, 2010 4:27pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics