I am running XP home, SP3. 32 bit. I have no HP peripherals. I am told by MS to run either KB 894931-x86-ENU, and/or KB 890830. They do no good, though 894931 will not complete its run process. The Generic Host error detail says the problem is in poete\locals~1\temp\werddf96.dir00\SVhost.exe.mdmp (and in all of the above except the SV host portion which is replaced by ...appcompat.txt). I can't locate these files (yet) and don't know what to do if I do locate them. Help!1 person got this answerI do too